IT Support Specialist jobs in United States
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EUV Tech ยท 16 hours ago

IT Support Specialist

EUV Tech is at the forefront of semiconductor manufacturing and material science, developing advanced instrumentation and techniques. The IT Support Specialist will provide technical assistance and support to staff, addressing IT-related issues and managing projects as needed.

ElectronicsManufacturingSemiconductor
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H1B Sponsor Likelynote

Responsibilities

Supports organization staff by serving as the first point of contact for employees seeking technical assistance on the delivery, configuration, set up, training, maintenance, and troubleshooting of computer and network systems, printers, hardware, and software
Determine the best solution based on the issue and details provided by users (even with limited diagnostic information), elevating issues to the appropriate stakeholders whenever necessary
Under supervision, the incumbent designs, installs, troubleshoots, maintains, and administers local area networks
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
Identify,suggest, and execute on approved improvements
Reviews change notices for information updates and notifies appropriate parties
Other duties and responsibilities as assigned

Qualification

Technical IT supportNetwork troubleshootingGoogle WorkspaceWindows operating systemActive DirectoryCustomer service skillsTroubleshooting skillsDocumentation skillsMDM softwareAtlassian softwareZoom softwareSolidworks/PDMMacOSLinuxCrowdStrike softwareInterpersonal skillsCollaboration skillsCommunication skillsProject management

Required

2+ years of technical and desktop IT support experience
Bachelor of Science degree in computer science, computer information systems, or other closely related field, or equivalent experience
Possesses the knowledge of the principles, practices, and techniques of providing customer support
Possess excellent interpersonal and customer service skills with the ability and experience to support executive team members
Possesses the knowledge of the principles and practices of network concepts, terminology, and security
Communicating effectively both orally and in writing
Possess excellent troubleshooting skills in a multi-disciplinary environment
Ability to create and maintain accurate, clear and concise process documentation
Have the ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, and collaborate effectively with cross-functional teams
Strong knowledge of and experience with Google Workspace software and administration
Ability to administer, manage, and maintain client platform engineering software
Strong knowledge of the Windows operating system, Active Directory, and Azure
Knowledge of and experience with Atlassian software
Knowledge of and experience with mainstream MDM software
Sufficient dexterity, stamina, and physical strength to lift and carry up to 50 pounds and operate related equipment

Preferred

Strong Knowledge of and experience with a variety of hardware and software platforms including mobile devices
Knowledge of and experience with networks/LAN, TCP/IP and networking hardware setups
Knowledge of and experience with configuring/administering Zoom and Zoom Rooms software and hardware
Knowledge of and experience with administering, managing, and maintaining Solidworks/PDM related systems
Knowledge and experience with macOS and Linux operating systems and environments
Knowledge of and experience with CrowdStrike software

Benefits

Enjoy complimentary on-site lunches, coffee, drinks, and snacks as part of our commitment to a positive workplace experience
We provide comprehensive healthcare coverage for employees and their families, along with generous time-off policies that recognize the importance of work-life balance
We are committed to your professional growth, offering opportunities for development and advancement

Company

EUV Tech

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EUV Tech is the manufacturing of wavelength EUV metrology equipment.

H1B Sponsorship

EUV Tech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (3)
2021 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Intel Capital
2023-03-01Series A

Leadership Team

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Patrick Naulleau
CEO
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Chami Perera
COO
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Company data provided by crunchbase