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Domino's · 2 days ago

Customer Service Representative (02900) - 407 E University Ave

407 E University Ave Suite 102, Urbana, IL

Full-time

Onsite

New Grad, Entry Level

Domino's is seeking a Customer Service Representative at their Urbana location to provide exceptional service to customers. The role involves answering phone calls, taking orders, preparing food, and maintaining a clean work environment while ensuring customer satisfaction.

Restaurants

H1B Sponsor Likely

Responsibilities

Answer phone calls and take customer orders accurately and efficiently

Prepare and make pizzas according to company standards and customer specifications

Process cash and card transactions, ensuring accurate handling of money

Deliver outstanding customer service, addressing inquiries and resolving issues promptly

Maintain a clean and organized work environment, adhering to food safety and hygiene standards

Collaborate with team members to ensure smooth operations during busy periods

Assist with various tasks as needed, including cleaning and restocking supplies

Lift and move items weighing up to 25 lbs as required

Qualification

Customer service skillsCommunication abilitiesBasic computer skillsCash handling experienceFood preparation knowledgeMultitasking skillsFollow directionsAttention to detail

Required

Excellent customer service skills with a friendly and positive attitude

Strong communication abilities, both verbal and written

Basic computer skills and ability to learn new systems quickly

Proven multitasking skills and attention to detail

Flexibility to work weekends, holidays, and various shifts as needed

Physical ability to stand for extended periods and lift up to 25 lbs

Ability to follow directions and adhere to company policies and procedures

Preferred

Cash handling experience preferred

Food preparation knowledge or willingness to learn

High school diploma or equivalent preferred

Previous experience in food service or customer-facing role is a plus

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)