Fairview Health Services · 16 hours ago
Patient Financial Representative III
St Paul, MN
Full-time
Onsite
Entry, Mid Level
2+ years expFairview Health Services is looking for a Patient Financial Representative III to join their team at their Midway Corporate Campus. This role is responsible for billing and collection of accounts receivable, ensuring expected payments are collected, and resolving complex customer service issues.
AssociationHealth CareHospitalMedical
Responsibilities
Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate
Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization
Performs the best practice routine per department guidelines
Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback
Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible
Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients
Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts
Responsible for processing external correspondence in a timely and efficient manner
Ensures internal correspondence is clearly and professionally communicated and processed expeditiously
Responsible for verification of insurance and/or patient demographics
Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts
Educates patients and/or guarantors of patient liability when appropriate
Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work
Responsible for processing accounts through multiple workflows
Responsible for working accounts requiring more attention to detail
Advanced knowledge of team procedures, standards, and policies, and applies this knowledge through daily work
Makes appropriate contacts with payers and other necessary parties to obtain and/or provide data or information needed to facilitate timely and accurate account resolution to expedite outcomes
Utilizes strong understanding of multiple systems/applications to ensure collection of expected payment
Utilizes knowledge of internal and external departmental functions and workflows to expedite and resolve when necessary
Responsible for in depth investigation and resolution of complex accounts
Utilizes public speaking skills through high engagement in discussions and meeting facilitation
May be assigned complex responsibilities/projects that require senior leadership visibility or approval
Acts as a key resource to the team by mentoring staff and/or supporting the lead
Responsible for detailed analysis and processing of correspondence to facilitate improved collection processes
Maintains, complies, and shares knowledge of all relevant laws, regulations, payer and internal policies, procedures and standards
Extensive knowledge of other areas within the department to provide support as needed
Qualification
Required
2 years in a medical billing office setting or relevant experience
Organizational skills
Communication skills
Attention to detail
Preferred
2 years of medical billing office setting experience
MS Office experience
Coordination of benefits experience
Epic, Brightree, Billing Bridge, or comparable software account experience
Experience working with medical terminology
Experience working with CPT-4 and ICD-10
Extensive knowledge of FV account review experience
Extensive knowledge of FV system applications
Extensive knowledge of FV RCM workflows
Billing certification
Substantial system super user experience
Benefits
Medical
Dental
Vision plans
Life insurance
Short-term and long-term disability insurance
PTO and Sick and Safe Time
Tuition reimbursement
Retirement
Early access to earned wages
And more!
Company
Fairview Health Services
Fairview Health Services is a nonprofit healthcare organization that provides various medical and wellness services.
10001+ employees
H1B Sponsorship
Fairview Health Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (9)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknown2022-11-15Acquired
Leadership Team
James Hereford
President and CEO
Joe Gaylord
Executive Vice President & Chief Financial Officer
Recent News
2025-12-17
Twin Cities Business
2025-12-09
2025-11-23
Company data provided by crunchbase