Brooksource · 1 day ago
Senior Project Manager
Brooksource is partnering with Charter Communications to launch an innovative agentic AI solution for Customer Operations. They are seeking a Senior Project Manager to oversee the technical implementation of this high-visibility initiative, collaborating with senior leadership and managing complex project workflows.
EmploymentHuman ResourcesInformation Technology
Responsibilities
Lead daily standups for a 15–20+ person cross-functional technical team
Facilitate sprint planning in partnership with technical leads (AI developers, software engineers, platform engineers)
Support writing, refining, and managing 10–20 user stories per sprint
Maintain Jira boards (Kanban/sprint boards) and ensure story readiness, prioritization, and tracking
Manage delivery across the full SDLC/PDLC including requirements, design, architecture, development, testing, release, and post-launch operations
Coordinate dependencies and timelines across 30+ partner teams within Charter
Track milestones, risks, and issues across technical workstreams; escalate appropriately
Provide analysis on user story groupings, program schedule updates, and release planning
Support stakeholder workshops, technical discussions, and cross-team working sessions
Collaborate closely with senior leaders, including C-suite and VP-level stakeholders
Communicate progress, risks, and changes with clarity, professionalism, and strong executive presence
Work side-by-side with the Technical Workstream Lead (hiring manager) to ensure alignment, momentum, and rapid issue resolution
Handle rapid turnarounds, reprioritizations, and urgent tasks with emotional maturity and steady execution
Support occasional after-hours/weekend work (remote) as needed based on program demand
Qualification
Required
5+ years of Technical Project Management experience
Strong background delivering software engineering initiatives in large-scale enterprise environments
Hands-on experience with Agile methodologies (scrum, Kanban, sprint ceremonies)
Jira (user story management & sprint execution)
SDLC/PDLC
Release planning & coordination
Ability to manage complex, multi-team technical dependencies
Exceptional communication and executive presence — comfortable interacting with senior leadership
High emotional intelligence and calm under pressure — able to operate in a demanding, high-stakes environment
Proven ability to thrive in fast-paced, ambiguous, and frequently changing delivery contexts
Company
Brooksource
Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
H1B Sponsorship
Brooksource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-05-27
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