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Safe-Guard Products International · 4 hours ago

QA Manager

Atlanta, GA, US

Full-time

Hybrid

Senior Level

7+ years exp

Safe-Guard Products International is a leading provider of protection products for the automotive finance and insurance industry. The QA Manager will lead a cross-functional quality assurance team to ensure high-quality software products, involving strategic planning, process standardization, and collaboration with various teams.

AccountingAutomotiveCustomer ServiceRisk ManagementWholesale

Growth Opportunities

Responsibilities

Lead and mentor a team of QA analysts, automation engineers, and test leads across multiple product lines (APIs, Portals, Salesforce, etc.)

Define and implement a unified QA strategy, aligning manual and automated testing efforts with organizational objectives

Drive continuous improvement of QA processes, automation coverage, and testing efficiency across teams

Collaborate with Product and Engineering leadership to establish test plans, quality gates, and release criteria

Develop and enforce standardized QA methodologies, documentation, and reporting practices

Oversee test planning, execution, and defect triage across projects and environments

Implement risk-based testing approaches and ensure proper regression coverage before major releases

Ensure QA best practices are followed within Agile/Scrum development cycles

Partner with the Automation System Architect to expand automated test coverage across API, UI, and end-to-end workflows

Manage the integration of QA tools within CI/CD pipelines (e.g., GitHub Actions, TestOps, Jenkins, or similar)

Support migration and adoption of next-gen test automation frameworks (e.g., from Katalon to Playwright)

Evaluate and implement test management tools for traceability and reporting

Define and track key performance indicators (KPIs) such as defect leakage, test efficiency, automation ROI, and release quality

Provide executive-level reporting on QA progress, coverage, and quality trends

Use analytics to identify root causes of recurring defects and propose corrective actions

Work closely with Product Managers, Developers, DevOps, and Support teams to ensure full alignment on test scope and priorities

Serve as the QA point of contact during production releases and incident reviews

Promote a culture of quality ownership across all engineering disciplines

Qualification

QA managementAutomation frameworksCI/CD practicesSoftware testing methodologiesAutomation toolsAPI validationAWS infrastructureCommunication skillsLeadership skillsTeam management

Required

Bachelor's degree in information systems, Business Administration, Management or related field — or equivalent work experience

7+ years of QA experience with at least 3 years in management or lead role

Strong understanding of software testing methodologies, automation frameworks, and CI/CD practices

Hands-on experience with automation tools (e.g., Katalon, Playwright, Selenium, Postman)

Excellent communication and leadership skills, with experience managing distributed teams

Proven success in driving measurable QA improvements (e.g., reduction in defect leakage or testing cycle times)

Experience with API, Database, and portal ecosystems validation

Familiarity with AWS infrastructure, TestOps/TestCloud, or GitHub-based CI/CD pipelines

Knowledge of AI-assisted testing or dynamic data generation techniques

Benefits

Medical, Dental, and Vision Insurance

Flexible Spending Account

Health Savings Account

401(k) Plan with Company Match

Company-paid Short-Term and Long-Term Disability

Company-paid Life Insurance

Paid Holidays and Vacation

Employee Referral Program

Employee Assistance Program

Wellness Programs

Paid Community Service Opportunities

Tuition Reimbursement

Ongoing Training & Personal Development

And More!

Company

Safe-Guard Products International

Safe-Guard is the only Protection Products Platform serving OEMs, top retailers, and independent agents in the finance and insurance sector of the automotive, powersports, marine, and RV industries.

Founded in 1992

Atlanta, Georgia, USA

501-1000 employees