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Smoker & Company LLC · 6 hours ago

IT Help Desk Technician

Leola, PA

Contract

Onsite

Mid Level

Smoker & Company LLC is looking for an IT Technician to oversee their computer hardware, software, and networks. The role involves monitoring network infrastructure, resolving system issues, and managing service tickets in collaboration with a Managed Service Provider.

AccountingFinancial Services

Responsibilities

Maintain and optimize local company networks and servers (including our branched-out companies) by being the point person with our Managed Service Provider

Maintain custody records of all company provided IT hardware

Be responsible for devices both on and off premise

Oversee data backup and system security operations (e.g., user authorization, firewalls)

Manage installations, repairs and upgrades of desktop, Wi-Fi, printer, cell phone, and Internet Connectivity

Ensure data is handled, and transfer QB Files from Clients to team members

Provide support and guidance to stakeholders via a help desk

Manage contracts with vendors and software licenses (e.g., development platforms, telecommunication companies, password managers)

Maintain application updates like: UltraTax, Adobe, Fixed assets, Planner CS, Advance Flow, Quick Books, Practice and Go File Room (GFR)

Qualification

IT Operations ManagementNetwork AdministrationSystem SecurityData Protection RegulationsProject ManagementBSc/BA in Computer ScienceCommunication SkillsProblem-solving AptitudeOrganizational Skills