Administrative Support Specialist jobs in United States
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Fayetteville State University · 21 hours ago

Administrative Support Specialist

positionFayetteville, NC
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Fayetteville State University is focused on providing and maintaining facilities that enhance and support the University’s mission and academic goals. The Administrative Support Specialist will lead the Facilities Customer Service Center, ensuring efficient handling of maintenance requests and providing administrative support.

AlumniEducationHigher EducationTrainingUniversities
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Diversity & Inclusion

Responsibilities

Utilizes exceptional customer service skills to accurately gather information, document, and prioritize maintenance-related repair requests and emergencies
Ensures that all incoming facilities work requests from the members of the campus community are correctly interpreted and triaged for both emergency and proper assignment purposes
Works with other specialists to ensure the accuracy and completeness of facilities repair and maintenance work order data, files, front-end communications, and information flows
Provides administrative support for the department

Qualification

Customer serviceComputerized maintenance management systemsMicrosoft ExcelAdministrative supportReporting features

Required

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience

Preferred

Bachelor's degree and three to five years of customer service experience
Experience working with computerized maintenance management systems (WebTMA, Asset Essentials, Maintenance Direct, Maximo, AIM, Micro Main, etc.)
Prior experience in the support center environment
Strong computer skills, particularly Microsoft Excel; with demonstrated experience with reporting features

Company

Fayetteville State University

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Fayetteville State University is a school in Fayetteville.
dateFounded in 1867
location
Fayetteville, North Carolina, USA
people-size1001-5000 employees
web-link
http://www.uncfsu.edu/

Funding

Current Stage
Late Stage
Total Funding
$4.93M
Key Investors
National Telecommunications and Information AdministrationPNC Foundation
2023-02-27Grant· $4.93M
2022-02-01Grant

Leadership Team

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Joy Cook
Associate Vice Chancellor for Strategic Communication and Chief Communications Officer
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Majeste Graves, MBA
GEAR UP-Program Associate/ Partnership Liaison & Volunteer Coordinator
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