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Herschend Family Entertainment · 2 days ago

Splish Splash Marketing & Events Intern

Splish Splash, 2549 Splish Splash Drive, Calverton, NY 11933, United States of America

Internship

Onsite

Intern

$17/hr - $17/hr

Herschend Family Entertainment is the largest family-held themed attractions company, and they are seeking a seasonal Marketing & Events Intern to assist through the operating season at Splish Splash. The Intern will manage in-park promotional events and assist the Marketing leadership with various marketing duties.

Media and Entertainment

Responsibilities

Assist with in-park events to include pre-planning and day-of execution including set-up and tear down, with possibility of multiple events on the same day, with each event having its own unique set up requirements

Lead and complete special projects and initiatives related to marketing, sales, and content creation

Assist in taking photos and/or videos of events and park for use in digital content and catalog digital content for use by Park Content Manager

Assist Marketing team in responding to park reviews and guest inquiries via social media and email

Assist with ticket printing and distribution for group events, as needed

Ensure cleanliness and safety within assigned areas and perform all tasks in compliance with company safety guidelines and requirements

Escalate safety and maintenance concerns to the Park leadership

Respond to and resolve customer inquiries via phone, email and CRM platforms

Establish and cultivate internal relationships with park operations and leadership to ensure the relevance and success of events execution

All other duties as assigned by leadership

Qualification

Event ManagementMarketingCustomer ServiceContent CreationPhotographyBilingual SkillsCommunication SkillsAttention to DetailProblem SolvingTeamwork

Required

Currently majoring in (or graduated with) a Bachelor's degree in Marketing, Event Management, Communications, Public Relations, or related discipline

1+ year of related experience highly desired but not required

Must be at least 18 years of age to comply with New York State Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Must have reliable transportation to and from your scheduled shift

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment

Ability to maintain composure and a high degree of professionalism when handling and/or responding to negative feedback

Must possess strong written and verbal communication skills and be comfortable communicating directly with potential and existing customers

Must be comfortable speaking in front of large groups

Must possess strong attention to detail and problem-solving abilities

Ability to help write content in a clear, concise and professional manner

Ability to use office technology and equipment, such as PC, software, copier, and telephone

Ability to follow direction, multi-task, and work as part of a team as well as independently

Ability to remain seated for extended periods of time, while using a computer

Ability to stand, walk, and remain on feet for long periods of time throughout the day

Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more