Tennessee Memory Disorders Foundation (TMDF) ยท 1 day ago
Office Support
Knoxville Metro
Full-time
Onsite
New Grad, Entry LevelTennessee Memory Disorders Foundation (TMDF) is seeking an Office Manager to oversee clerical and administrative tasks within the office. The Office Manager will serve as the first contact for patients and visitors, coordinate with clinical staff, and ensure compliance with regulatory standards.
Medical Practices
Hiring Manager
Celia Gruzalski
Responsibilities
All duties directed for front desk reception such as answering phones and scheduling appointments as needed
Tasked with greeting patients, ensuring the completion of registration forms
Tasked with documenting all correspondences in the electronic health record (EHR)
Coordinate with outside organizations, medical practices, and community partners
Maintaining supplies, equipment, and stocking as required
Communicating with patients and families in regards to office policies
Maintains compliance within regulatory agencies such as HIPAA and OSHA as required
Provide telephone coverage and daily patient call backs
Facilitate the scheduling of future appointments, filing, and clerical needs
Draft letters for legal purposes, maintain correspondences on letter statuses
Maintain and organize records for tax and insurance purposes
Facilitate payments and file statements to vendors and/or appropriate parties
Collect and post copays according to protocols
Prepare and balance daily financial registers and submit forms to the billing department
Secure the building at the close of each working and locking all entrances
Assure the readiness and the reception areas for each working day
Opening the office at the designated time for each working day
Qualification
Required
Responsible for clerical and administrative tasks on a daily and weekly basis
Serve as the first contact to patients arriving for their appointments and for visitors within the office
Serve in tandem with the Clinical Assistant and Scheduling Assistant to maintain the clinic flow of the providers
Serve as a de facto legal role in all matters regarding long-term care, records requests, diagnosis letters, and administrative requests upon training
Answer phones and schedule appointments as needed
Greet patients and ensure the completion of registration forms
Document all correspondences in the electronic health record (EHR)
Coordinate with outside organizations, medical practices, and community partners
Maintain supplies, equipment, and stocking as required
Communicate with patients and families regarding office policies
Maintain compliance within regulatory agencies such as HIPAA and OSHA as required
Provide telephone coverage and daily patient call backs
Facilitate the scheduling of future appointments, filing, and clerical needs
Draft letters for legal purposes and maintain correspondences on letter statuses
Maintain and organize records for tax and insurance purposes
Facilitate payments and file statements to vendors and/or appropriate parties
Collect and post copays according to protocols
Prepare and balance daily financial registers and submit forms to the billing department
Secure the building at the close of each working day and lock all entrances
Assure the readiness of the reception areas for each working day
Open the office at the designated time for each working day
Have excellent time management and communication skills
Have excellent telephone skills and etiquette
Provide efficient and professional telephone services
Be proficient with Microsoft Office applications and PracticeFusion
Have a desire to work with older adults aged 55 years old and older
Have a desire to work with caregivers and families
Be flexible and willing to complete daily tasks
Maintain confidentiality of patients and information per HIPAA
Adhere to IRB and OHSA guidelines as indicated and required
Company
Tennessee Memory Disorders Foundation (TMDF)
Tennessee Memory Disorders Foundation (TMDF) provides support for comprehensive community care for those with cognitive disorders and neurodegenerative dementias.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase