The Michaels Organization · 3 days ago
Community Manager
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
$75K/yr - $80K/yr
4+ years expThe Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. The Community Manager is responsible for overseeing the entire operation of a student apartment community, ensuring success in all departments while providing the highest level of customer service and achieving occupancy and financial goals.
Real Estate
Responsibilities
Recruiting, hiring, supervising property staff including leasing, marketing, accounting and facility team members. Work with regional and corporate level staff to provide and/or coordinate training for all newly hired team members and ongoing education as needed or required
Collaborate with the Leasing Manager to create and implement the community’s marketing plan to achieve or exceed budgeted occupancy for the property. Assess market conditions in conjunction with historical leasing information to monitor leasing velocity projections. Successfully implement renewal and new leasing campaigns
Responsible for adhering to the budget and actively participating in monthly financial performance reviews. Monitor monthly operating statements. Control delinquency, collections and expenditures
Work in conjunction with the Facilities Manager to develop Capital Improvement and Preventive Maintenance Plans to maintain the value of the asset. Collaborate with Facilities Manager on Turnover planning and execution
Establish relationships with key University officials. Enhance partnerships with critical University departments such as Housing and Residence Life, Off Campus Housing, International Student Affairs, Orientation Services, Greek Life and athletic teams
Manage property risks effectively by communicating potential liabilities, and reporting incidents in a timely manner
Maintain and process payroll records. Closely monitor employee hours to prevent overtime unless previously approved or due to an emergency situation
Foster a positive community atmosphere for residents through activities, events and customer service to encourage resident retention
Follow, and direct team members to follow, all Company policies and procedures
Qualification
Required
A minimum of four years of various experience in the student/multi-family housing industry or hospitality industry is required
A minimum of two years' experience at the management level is strongly preferred
Experience in the off-campus student housing industry is strongly preferred
A Bachelor's degree is preferred. A high school diploma or equivalent is required
Industry specific certifications such as CAM, CPM or IREM is preferred
Demonstrated leadership skills
Ability to effectively manage and delegate numerous tasks in a short period of time
Proven proficiency in all areas of property management operations
Strong organizational, analytical, financial and decision-making skills
Excellent communication, management and customer service skills
Strong competency with email and internet usage, as well as word processing and spreadsheet programs
Experience with Property Solutions Entrata a plus
Preferred
A minimum of two years' experience at the management level is strongly preferred
Experience in the off-campus student housing industry is strongly preferred
A Bachelor's degree is preferred
Industry specific certifications such as CAM, CPM or IREM is preferred
Benefits
Medical
Dental
Vision
Prescription
Generous paid time off
A 401 (k) plan with a company match
Michaels Employee Scholarship Program
Company
The Michaels Organization
The Michaels Organization is a family of companies dedicated to excellence in affordable, mixed-finance, student and military housing.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4MKey Investors
Virginia Department of Housing and Community Development
2023-08-24Grant· $4M
Leadership Team
Sharon Har
Vice President of Development
Kimberlee Schreiber
President
Recent News
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