Hilton Grand Vacations · 2 days ago
Sales Manager II
Honolulu, HI
Full-time
Onsite
Mid, Senior Level
$75K/yr - $200K/yr
1+ years expHilton Grand Vacations is a leading vacation ownership company dedicated to helping Owners and Guests around the world make every vacation memorable. The Sales Manager II is responsible for driving sales performance, managing customer service issues, and leading the sales team to meet or exceed targeted goals.
LeisureRecreationTravel
Responsibilities
Supports the Director of Sales and Sr Sales Manager by challenging the way things have always been done; looking at problems, processes and solutions in new ways; and identifying novel solutions to old problems by trying new methods and technologies. This includes enhancing business results, the customer experience, improving efficiencies, increased cash down payment at the point of sale, etc
Supports the Director of Sales and Sr Sales Manager in managing the floor and being the point person for customer related expectations and issues of the sales team
Responsible for the performance of the overall team and ensuring sales contracts are executed
Follows up with personal sales business, including conversion of pending business, anti-rescission measures, post cancellation calls, etc
Address any concerns regarding the conduct of a Sales Executive and collaborate with DOS and Senior Managers
Individual production performance meets or exceeds minimum performance standards for the site
Responsible for closing sales in accordance with current sales and contract policies
Maintain strong product knowledge and assist Sales Executives with answering Guest questions
Interact with Guests to ensure they have a solid understanding of HGV product and vacation ownership
Strategize with Sales Executives with regards to sales presentation and product pitch
Conducts motivational, meaningful morning sales meetings
Helps support the leadership team in managing the Sales Executives and helps to hold them accountable for adherence to policies and procedures
Generates maximum performance in the sales teams by utilizing predefined metrics
Ensures that all new contracts are completed properly and processed according to current policy
Manages staff performance to include creating a positive work environment, driving employees toward desired performance/behavior, recognition of accomplishments, and corrective actions as appropriate
Carries out all other reasonable requests as assigned by management
Qualification
Required
High School Diploma/GED
Active Hawaii State Real Estate License
Ability to work a flexible schedule including evenings, weekends and holidays
1-2 years of management experience or 4-9 months of internal HGV management experience
1-2 years of branded vacation ownership experience
1+ years of demonstrated ability to train and motivate individuals in the field of direct sales
Preferred
5+ years of branded vacation ownership experience
Proven ability to multi-task in a fast-paced environment
Proven ability to manage and resolve complex customer service issues
Benefits
Excellent health care options that start on your first day.
Paid Time Off that allows for adventure, rest, relaxation and recuperation.
Retirement Savings Plan with percentage company match and Stock Purchase options.
HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
10001+ employees
H1B Sponsorship
Hilton Grand Vacations has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (9)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
Company data provided by crunchbase