JPMorganChase · 16 hours ago
Client Relationship Manager - VP
Nashville, TN
Full-time
Onsite
Senior Level
$90K/yr - $140K/yrJ.P. Morgan Workplace Solutions is seeking dynamic Client Relationship Managers to join their team, catering to a diverse client base of over 2000 corporate clients. The role involves managing client relationships, ensuring satisfaction, and achieving revenue targets, particularly in the area of equity compensation.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and maintain robust relationships with assigned clients, with a focus on those utilizing equity compensation programs
Engage with decision-makers to deepen client relationships and build client loyalty, serving as a subject matter expert on equity compensation
Work with internal stakeholders and external partners to advocate for clients and provide creative solutions, especially in the design, administration, and optimization of equity compensation plans
Partner with Bankers on participant engagement initiatives and ensure they are kept abreast of overall relationship status
Be responsible for creating and maintaining key client data in Dynamics
Be responsible for client contract management, including renewals, amendments, price updates and product extensions, etc
Advocate for client and ensure that client escalations are resolved
Ensure client satisfaction through strategic planning, proactive communication, issue resolution, and performance measurement achievements
Achieve assigned targets for client retention and referenceability
Stay informed about industry trends to provide best practices and industry insights to clients and the organization, with a particular emphasis on equity compensation trends and regulatory changes
Build a network of equity compensation influencers and experts in equity compensation
Lead client presentations to review metrics and strategic planning in person as required by business goals, with the ability to clearly communicate complex equity compensation concepts
Collaborate with Sales, Implementations, Operations, and Service Desk teams to optimize client and employee support
Actively grow existing accounts to identify new value creation opportunities, especially related to equity compensation solutions
Qualification
Required
Bachelor's degree in Business or equivalent experience
Experience in equity compensation, including hands-on experience with stock plans, RSUs, ESPPs, or similar programs
Proven experience in Relationship Management with global companies
Strong analytical, consultative, negotiation, and problem-solving skills, with the ability to develop creative solutions to complex challenges
Demonstrated ability to collaborate across teams, lead and prioritize multiple initiatives, and drive organizational change
Exceptional communication skills (personal, listening, written, and verbal), with the ability to present compelling ideas and strategies
Proven success in building and nurturing multi-level client relationships, understanding customer needs, and identifying up-sell and cross-sell opportunities
Willingness to travel up to 10% of the time
Preferred
Experience with Cloud-Based software
Project management experience with excellent organizational skills
Success-oriented mindset with a focus on customer satisfaction
Superior critical thinking, decision-making, and problem-solving skills
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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