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Princess Cruises · 2 days ago

Manager, Office Operations - East

Miami, FL, United States

Full-time

Hybrid

Mid Level

3+ years exp

Princess Cruises is the world's largest leisure travel company, and they are seeking a Manager for their East Coast Office Operations. This role is responsible for leading and coordinating facilities programs and administrative services across the organization's real estate portfolio, focusing on the efficient execution of strategic projects and overseeing building operations.

Adventure TravelLeisureTourismTravelTravel Agency

H1B Sponsor Likely

Responsibilities

Lead the planning, execution, and continuous improvement of office operations including maintenance, space planning, renovations, and equipment management

Plan, implement, and manage strategic facilities programs, such as sustainability initiatives and workplace optimization

Lead and manage multiple high-impact projects, including the headquarters build, relocation, and other special initiatives

Coordinate with vendors, contractors, and cross-functional teams to ensure timely delivery and budget adherence

Develop and manage project plans, tracking milestones, deliverables, and risks

Ensure all aspects of the headquarters build and relocation are executed smoothly and efficiently

Oversee space planning, moves, furniture installations, and facility decommissioning to ensure seamless transitions and optimal use of space

Lead a team of administrative professionals and collaborate with HR, IT, Legal, and other departments to support enterprise-wide initiatives

Champion a culture of service, accountability, and continuous improvement

Prepare and manage budgets for strategic projects, ensuring fiscal responsibility

Monitor expenditures, identify cost-saving opportunities, and report financial performance to leadership

Monitor project performance and generate reports to provide insights into operational efficiency and effectiveness

Use data to recommend improvements to strategic projects and support decision-making

Select, negotiate, and oversee vendors and service providers, ensuring contract compliance and high-quality service

Act as a liaison between stakeholders, facilitating clear communication and alignment on project objectives

Ensure projects comply with local, state, and federal regulations, as well as company policies

Oversee safety initiatives and emergency preparedness programs to maintain a secure workplace

Qualification

Facilities managementBudget managementProject managementSustainability initiativesVendor managementData analysisAnalytical mindsetBuilding systemsCertification in facilities managementCertification in project managementCommunication skillsInterpersonal skillsProblem solving

Required

Bachelor's degree in facilities management, engineering, business administration, or a related field

3-5 years of experience in facilities management, program management, or a related discipline

Proven experience managing large-scale projects or programs in a corporate or multi-site environment

Excellent communication and interpersonal skills to work effectively with diverse stakeholders

Proficiency in facilities management tools, software, and systems

Analytical mindset with the ability to interpret data and develop actionable insights

Knowledge of building systems, maintenance practices, and sustainability principles

Strong project management skills, with the ability to manage multiple priorities and deadlines

Preferred

Certification in facilities management (e.g., FMP, CFM) or project management (e.g., PMP) preferred

Experience with sustainability initiatives and energy efficiency programs

Benefits

Health Benefits: Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Additional programs include company paid term life insurance and disability coverage

Financial Benefits: 401(k) plan that includes a company match

Employee Stock Purchase plan

Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus

Company

Princess Cruises

Glassdoor3.7

One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.

Founded in 1965

Santa Clarita, California, USA

10001+ employees

http://www.princess.com

H1B Sponsorship

Princess Cruises has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (6)

2023 (9)

2022 (4)

2021 (13)

2020 (20)