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Cherokee Federal · 15 hours ago

Network Analyst

USA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Cherokee Federal is a division of tribally owned federal contracting companies focused on serving the government’s mission. They are seeking a Network Analyst responsible for monitoring and maintaining network operations, ensuring security, and providing technical support in a maritime context.

GovernmentNon ProfitProfessional ServicesPublic Relations

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for monitoring the network within the firewall (LAN)

Responsible for monitoring the network beyond the firewall (WAN)

Responsible for monitoring the network maintenance and performing any updates and changes, to include identifying issues, documenting issues, and developing resolutions

Responsible for remediation of vulnerabilities

Responsible for ensuring configured devices are maintained and properly configured and labeled to ensure environments can be duplicated across multiple ships

This position may require shift work based on 24x7x365 operations

Assist in all phases of support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved

Document, track, and monitor problems to ensure resolution in a timely manner

Support the current reporting of enterprise metrics for network and cybersecurity operations

Provide initial remote troubleshooting, analysis, and triage of reported events

Act as both an external and internal-facing point of contact to facilitate handling of problem reports and escalate technical issues and communicate network status

Support software and hardware issues and ensure stable system performance

Execute engineering tasks in support of system performance tuning on workstations, applications or network infrastructure in support Linux, Unix, Microsoft Windows operation systems services, observe industry best practices, standards, and procedures

Support maintenance and monitoring of the system/server infrastructure to include patching, system upgrade, backup, and configuration

Assist in conducting problem management process (root cause analysis) attempt to determine the real or underlying cause of an incident in order to prevent future recurrences

Also support forensic analysis, triage and break fix of system server/server related trouble tickets

Receive and document subscriber site cybersecurity incident reports, and communicate to appropriate parties

Assist in account management for internal users and external subscriber organizations

Perform certification and professional development training to remain current on technologies and to improve skill sets and efficiency

Performs other job-related duties as assigned

Qualification

Maritime Network OperationsCisco CertificationNetwork Operations CenterCybersecurity OperationsVulnerability RemediationCustomer ServiceProcess ImprovementProblem SolvingCommunication SkillsIndependent Work

Required

Active Public Trust clearance or the ability to obtain a Public Trust clearance

Associate's degree in computer science or related field with 8+ years' experience in understanding U.S. maritime industry network best practices

Experience with maritime/vessel network operations, network development, security and production

Understanding of marine operations and IT methods, techniques, and practices sufficient to select, recognize, adapt, and apply shipboard principles and practices

Experience with Maritime network architecture, hardware, software, IT space configuration, and emergency response

Ability to work with customers to assess needs, provide assistance, resolve problems, satisfy expectations, knows products and services

Ability to support shift work

Strong problem solving and root cause analysis skills

Customer service focus, and strong interface/communication skills

Ability to ask relevant questions of customers and engineers in support of problem resolution

Ability to work independently with little supervision

Ability to follow procedures and work instructions to perform tasks

Identify process gaps and proactively improve system inefficiencies

Excellent written and verbal communication skills

Preferred

US Citizenship

Associate's degree in computer science, engineering, management information systems, networking, telecommunications, computer engineering network engineering, or equivalent work experience in related fields

Navy, Coast Guard, or maritime network background

A minimum 4 years of maritime network engineering experience

A minimum of 8+ years working in a Network Operations Center

A verifiable and current Cisco Network certification – Cisco Certified Networking Professional Enterprise (CCNP Enterprise) or Cisco Certified Internetwork Expert (CCIE)

Benefits

Medical

Dental

Vision

401K

Other possible benefits as provided

Company

Cherokee Federal

Cherokee Federal, a division of Cherokee Nation Businesses, is a trusted team of government contracting professionals who can rapidly build innovative solutions.

Founded in 1969

Tulsa, Oklahoma, USA

5001-10000 employees