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Public Consulting Group · 16 hours ago

Manager, IT Program 2

Full-time

Hybrid

Mid, Senior Level

$125K/yr - $145K/yr

10+ years exp

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Manager, IT Program 2 will serve as the primary client-facing resource, defining program scope, goals, and deliverables while managing program expectations and activities to ensure alignment with business objectives.

ConsultingManagement ConsultingService Industry

No H1B

Responsibilities

Serves as the primary client facing resource for day-to-day activities

Defines program scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

Effectively communicates program expectations to team members and stakeholders in a timely and clear fashion

Liaises with program stakeholders on an ongoing basis

Sets and continually manages program expectations with team members and other stakeholders

Plans and schedules program timelines and milestones using appropriate tools

Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals

Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks

Monitors the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework

Tracks program milestones and deliverables

Determines the frequency and content of status reports from the program team, analyze results, and troubleshoot problem areas

Defines program success criteria and disseminate them to involved parties throughout program life cycle

Conducts program post mortems and create a recommendations report in order to identify successful and unsuccessful program elements

Develops best practices and tools for program execution and management

Ensures processes generate data and metrics regarding the vitality of the program

Identifies strategic issues and roadblocks preventing delivery of program

Aligns strategic priorities in the program to ensure these are aligned with strategic business priorities

Qualification

Program managementEnterprise software deploymentProject management certificationRegulatory complianceTechnical program managementCommunication skillsProblem-solving skillsTeam collaboration

Required

Strong familiarity with program management disciplines and tools, especially as they relate to IT development/deployment for Enterprise software

Familiarity with regulatory requirements for deploying systems in state government departments

Demonstrated ability to forge strong business relationships and create 'buy in'

Ability to work in a team-oriented, collaborative environment

Able to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments

Excellent communication skills, excellent writing skills, as well as problem solving and brainstorming skills

Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial

Bachelor in Science or equivalent undergraduate degree in management, technology or other related fields, Master's Degree is a plus

10+ years of technical program management in a consulting/deployment environment, experience in implementing enterprise systems is required, experience managing large System integrators as well as Commercial Off the Shelf solutions is a plus

Certification in project management required