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SGS · 2 days ago

Patient Recruitment Manager

Richardson, TX

Full-time

Onsite

Senior Level

5+ years exp

SGS is the world's leading testing, inspection and certification company. They are seeking a Patient Recruitment Manager to oversee recruiting efforts for their cosmetics and personal care division, managing a team and driving participant enrollment for clinical studies.

OutsourcingSkill AssessmentTest and Measurement

Hiring Manager

Josie Minasalvas

Responsibilities

Manages and oversees the subject recruitment process specifically for our clinical studies and a team of recruiting staff at the Dallas, Phoenix and New Jersey sites

Drive participant enrollment for cosmetic and personal care clinical studies through strategic initiatives

Provides additional thought leadership in support of our goal to develop recruiting as a true core competency

Provides leadership over the efforts to keep panelist recruitment in house and drive cost effective practices for recruitment

Partners with operations and scientific teams to understand the needs for selected studies

Proactively communicates department insights, strategies and needs to complete clinical studies on time or ahead of schedule

Build, manage and analyze recruiting metrics (departmental, study specific and database specific)

Regularly articulate metrics and success/areas of challenge to internal and external stakeholders

Works with internal and external recruiters to maintain a database of viable study subject candidates (within an internally developed tracking system)

Strategically create and implement initiatives to expand the panelist database

Leads the effort to determine the appropriate future toolset for tracking study subject candidates

Independently handle complex problems and determine solutions with limited resources

Resilient and adaptable in a fast paced environment

Mentor and coach recruiting team on sales techniques and communication strategies to guide panelists, maintain call control and de-escalate when necessary

Manage and mentor a team of up to 10-15 direct reports