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TriWest Healthcare Alliance · 13 hours ago

Provider Systems Analyst

United States

Full-time

Remote

Mid Level

$83K/yr - $92K/yr

3+ years exp

TriWest Healthcare Alliance is dedicated to serving America’s heroes by connecting them to health care in the community. The Provider Systems Analyst supports Provider Data Base, CRM and contract systems, develops and maintains system requirements, and implements solutions for process improvement.

Health Care

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Discuss users' needs and determine vulnerabilities or areas of poor performance impacting productivity, efficiency, and accuracy

Troubleshoot, test, and coordinate resolution of reported software defects and/or data issues while providing status to affected teams

Translate business requirements into technical specifications and documentation, coordinating development and deployment

Create strategies for improvement while also being proactive in evaluating application software

Provide feedback, data mappings, and/or best practices to development teams based on existing development solutions, standard business processes, and vendor recommendations. Maintain provider system changes, improvements, testing and communications to system users

Establish standard procedures and document system workarounds for commonly reported issues experienced by support staff

Structure and prioritize business requirements for communication with stakeholders for review and approval

Liaison with multiple business partners including but not limited to Application Owners, Business Analysts, Project Leads, IT and Data Management to promote collaboration of system development

Provide subject matter expertise

Performs other duties as assigned

Regular and reliable attendance is required

Qualification

Systems analysisSoftware designTesting standardsBusiness requirements interpretationProcess improvementTechnical skillsComputer literacyCommunication skillsProblem solvingOrganizational skills

Required

Bachelor's degree in Business, Computer Systems Analysis, or an equivalent of education and work experience

3 years of systems analysis experience to include understanding of software design, testing, and maintenance

If supporting TRICARE contract, must be a U.S. Citizen

If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation

Experienced in interpreting business requirements and developing efficiency solutions