Riverside Healthcare ยท 1 day ago
CARE ASSOCIATE/CARE TECH - COAL CITY (32 HRS/WEEK)
Riverside Healthcare is a healthcare provider seeking a Care Associate/Care Tech to support clinical and administrative tasks in a physician office setting. The role involves direct patient care, such as administering injections and performing diagnostic tests, along with various administrative duties including patient check-in and data entry.
Health CareHospitalHospitality
Responsibilities
Administer subcutaneous injections as requested by the provider, following all applicable protocols
Perform venipunctures and non-blood specimen collection, ensuring proper labeling, form completion, and timely transport to laboratories as applicable
Assist providers and nurses with medical procedures, ensuring patient comfort and safety
Conduct pulmonary function tests, electrocardiograms (EKGs), pulse oximetry, and nebulizer treatments as instructed by the provider as applicable
Collect and document clinical data accurately in all applicable EMRs, ensuring compliance with regulatory guidelines, health maintenance protocols, and quality measures
Follow up on lab work, referrals, consultations, and other testing as directed by the provider
Reconcile patient immunization records in the EMR, including ICARE records, ensuring accuracy
Maintain Point of Care Testing (POCT) competencies and perform quality control for waived testing
Greet patients timely and courteously, escorting them to exam rooms and ensuring a positive experience
Answer telephone calls with a positive attitude, take accurate messages, and address customer questions and concerns efficiently
Assist patients with electronic registration within the clinic setting, ensuring all required information is accurately entered into the system
Perform accurate computer data entry of patient demographics and other essential information in the EMR
Register patients according to clinic protocols, including verifying insurance, running estimates, collecting payments, and scheduling clinical and diagnostic appointments
Scan and file patient test results, records, and other paperwork in a timely and accurate manner, ensuring proper documentation in the EMR
Document missed appointments in patient records and follow up on patient work queues in a timely manner
Assist with confirming patient appointments and maintaining the front desk and reception areas, ensuring they are ready for each working day and fully operational at the start of business hours
Maintain a pleasant, friendly, and professional demeanor with all employees, patients, guests, vendors, and visitors of Riverside Healthcare
Adhere to AIDET format and standards. Acknowledge and greet all customers timely with a professional and friendly demeanor
Identify patients' needs for additional information and refer them to appropriate healthcare resources as needed
Maintain current knowledge of insurance coverages to assist patients with insurance verification and authorization processes
Clean exam rooms using proper wipes and following appropriate wet time guidelines to ensure a safe and sanitary environment
Assist with maintaining office supplies and ensuring the clinic is fully stocked and organized
Qualification
Required
High school diploma or equivalent required
Preferred
Previous clinical experience is preferred, including the ability to take vital signs, perform phlebotomy, EKG, and administer injections
Knowledge of medical terminology is preferred
Knowledge of insurance and authorization processes is helpful
CPR certification preferred
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Paid Leave Hours accrued as you work
Company
Riverside Healthcare
Riverside Healthcare is a fully integrated healthcare system serving the needs of patients throughout the counties of Kankakee.
H1B Sponsorship
Riverside Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (5)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageRecent News
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