IT Support Analyst Intern jobs in United States
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BWXT · 10 hours ago

IT Support Analyst Intern

BWXT is a U.S.-based company specializing in nuclear solutions for global security and clean energy. The IT Support Analyst Intern will provide first and second-level support to end users, resolve technical issues, and maintain effective communication within the IT organization.

Clean EnergyIndustrial EngineeringManufacturingMechanical Engineering
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Install, relocate and upgrade PC hardware, software, peripherals, and other devices to satisfy business and end-user requirements
Provide 1st and 2nd level Service Desk support to end users and remote Site Administrators, for PC and software-related issues
User Account Administration and associated documentation control
Minimize equipment failures through proper design and setup of standardized desktop systems and processes
Work with the IT Operations management to determine strategic direction for the desktop environment, including the evaluation and testing of new technologies
Develop work procedures, Standard Operating Procedures, and end-user technical documentation related to the desktop environment
Maintain computer cabinets, storage rooms, and PC, Laptop, peripherals, and parts inventory
Ensure effective communication between desktop support team and the rest of the IT organization, including status reports of projects and systems issues
Provision, configure, troubleshoot and track company smartphones and broadband devices
Carry out audit tasks to ensure that secure systems and management oversight is performed to meet SOX and internal audit commitments
Plan and execute user system refresh

Qualification

Technical proficiency in hardwareDesktop applications supportUser Account AdministrationPC imaging experienceCommunication skillsRelationship buildingProblem-solving

Required

High School Diploma with current enrollment and completed college coursework in a Bachelor's degree or higher degree program in Information Technology
Ability to identify, research, and resolve desktop system issues in a timely manner
Technical proficiency in computer hardware, computer operating systems and desktop applications
Commitment to ongoing training and new system implementation
Able and willing to do some required travel between Mt. Athos Sites
Excellent written and oral communication skills
Ability to develop effective working relationships with customers, co-workers and Administration
Ability to tactfully make contacts with other departments, and utilize good judgment to ensure effective support
Must be a U.S. citizen
Must be able to obtain and maintain a DOE security clearance

Preferred

Experience in PC imaging and software package creation/deployment
Demonstrated ability to manage priorities and handle multiple tasks successfully
Demonstrated ability to handle multiple complex situations independently

Benefits

Competitive salary and benefits package, including health, dental, and retirement plans.
Flexible work schedules and paid time off to promote a healthy work-life balance.
Professional development opportunities, including mentorship programs and sponsorship for continuing education.
An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations.
The chance to be part of a mission-driven organization making a positive impact on the future of energy.
Opportunities for continuous learning and training to grow throughout your career!

Company

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven.

Funding

Current Stage
Public Company
Total Funding
$1.75B
Key Investors
Wells Fargo
2025-11-06Post Ipo Debt· $1.1B
2022-10-12Post Ipo Debt· $250M
2021-04-13Post Ipo Debt· $400M

Leadership Team

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Rex Geveden
Chief Executive Officer
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Company data provided by crunchbase