Zander Insurance · 1 week ago
Personal Lines Customer Service Representative
Nashville, Tennessee
Full-time
Hybrid
New Grad, Entry LevelZander Insurance is a 100-year-old company experiencing remarkable growth year over year. They are seeking a Personal Lines Insurance Customer Service Representative (CSR) to help clients maintain their policies and provide excellent service in a supportive team environment.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsurance
Responsibilities
Help clients maintain their policies, handle inquiries, and process documentation
Engage with clients through calls and emails to gather necessary information and provide updates
Join a supportive team environment focused on professional growth and exceptional service
Work Hand-in-Hand with Account Managers to ensure client needs are handled promptly and accurately
Qualification
Required
Able to obtain P&C licensure within 90 days, if not already licensed. Cost covered by Zander
Your typing speed is at least 45 WPM
Service-Oriented: You have a high service aptitude and the heart of a teacher
Reliable & Adaptable: You thrive in a fast-paced environment and are dependable
Tech-Savvy: You have the tools and ability to work from home efficiently
Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone
Communicate effectively via telephone for extended periods of time, up to 7 hours per day
Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately
Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others
Sit & stand for extended periods of time up to 7 hours per day
Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building)
Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required
Benefits
401(k) Match : Benefit from a 5% dollar-for-dollar company match.
Financial Growth : As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success through the distribution of ownership shares. Currently, 30% of team members have share values exceeding $500,000!
Medical, Dental, Life, & Disability Insurance : 100% employer-paid.
Generous HSA Contributions : Enjoy substantial company contributions.
Paid Time Off : 3 weeks of PTO plus holidays.
Flexible Work Schedule : Telecommute on a hybrid schedule.
Career Advancement : We promote from within and offer leadership opportunities.
Company
Zander Insurance
Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals.
Founded in 1925
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-08-22
2025-07-23
Company data provided by crunchbase