Edmentum · 3 days ago
Customer Success Manager (Pacific Northwest)
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expEdmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. As a Customer Success Manager, you will guide educators and administrators to achieve their goals with Edmentum solutions, leading implementations and fostering strong customer relationships.
E-LearningEdTechEducationEnterprise Software
Responsibilities
Champion customer success from onboarding through renewal, ensuring seamless adoption and measurable outcomes
Build deep partnerships with district leaders and educators to promote engagement and awareness
Analyze data to uncover insights and craft strategies that maximize student learning impact
Collaborate with internal teams to secure renewals and identify growth opportunities
Advocate for customers by sharing feedback that shapes future products and services
Qualification
Required
You have a bachelor's degree and 5+ years of experience in education technology or customer success
You are passionate about improving education and driving positive change
You have strong communication skills and can engage effectively at all levels of a district
You are skilled in analyzing data and making strategic recommendations
You have a deep understanding of curriculum, instruction, and educational trends
You are proactive, adaptable, and thrive in a fast-paced environment
You are collaborative and committed to fostering inclusion
You are willing to travel up to 65%
You are willing to take on evolving responsibilities based on business needs
Benefits
Medical, dental, and vision insurance with various plan options
401(k) retirement plan with company matching
Flexible Time Away Program
10 paid holidays
2 floating holidays
1 wellness day
Winter office closure at the end of December
Resources to promote wellness
Company
Edmentum
Edmentum provides online learning programs to drive student achievement for academic and career success.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$25M2020-12-01Acquired
2018-04-11Debt Financing· $25M
Leadership Team
Jamie Candee
Chief Executive Officer
Andrew Lippert
Chief Technology Officer
Recent News
Company data provided by crunchbase