Apply on Employer Site

TireHub · 14 hours ago

Delivery Specialist- Frederick, MD

Frederick, MD

Full-time

Hybrid

Entry Level

$22.65/hr - $22.65/hr

1+ years exp

TireHub is a company that moves businesses forward and supports communities through tire delivery services. The Delivery Specialist is responsible for delivering tires to customers, maintaining customer relationships, and ensuring quality service. This role involves collaborating with team leaders and managing delivery logistics effectively.

AutomotiveCustomer ServiceLogisticsWholesale

Responsibilities

Delivery Service (up to 85%)

Vehicle Maintenance (5%)

Customer Service (5%)

Other assigned tasks (up to 5%) I

Communicates effectively with customers and TLCs to coordinate inventory requirement back to leadership, inventory, according to customer requests, new or special tire inventory and current market trends

Conducts daily route deliveries and visits to customers and build rapport with key decision makers, ensure quality standards, and pro-actively solve customer concerns

Loads, unloads, inspects, and records tires on TireHub vehicles for delivery to and from customers

Verifies the accuracy of tire selection, packing, weighting, marking, and counting for customer orders. Performs necessary counting, tallying and documentation of inventory control

Ensures adherence to safety protocols during tire handling, including proper loading unloading, stacking, and restacking

Maintains assigned vehicle is in good mechanical condition and ensures safe operation of TireHub vehicles

Conducts pre-trip vehicle inspections at the beginning of each workday and promptly reports any operational issues or mechanical defects to TLC Leadership or designated employee

Participates and maintains ongoing training requirement through in-class, in-person, or computer-based learning modules, as assigned. Completes other tasks assigned by manager or another member of leadership

Completes all the necessary driver and vehicle maintenance logs, on a regular basis

Ensure compliance with all TireHub policies and procedures, as well as Federal Motor Carrier Safety Administration (FMCSA)

Records all working hours accurately, and reviews/approves weekly timesheet by close of business on final day worked each week

Notifies TLC Leader/AOL of any timesheet errors or discrepancies for daily correction

Completes other tasks assigned by their TLC Leader/AOL

Acknowledges and collects data on customer account issues and service concerns and escalates immediately to the customer service team/TLC Leader/AOL of issues for a resolution

Collects Proof of Delivery (POD) from customers

Collects payments from customers for merchandise delivered on a Cash on Delivery (COD) basis

Qualification

Customer ServiceVehicle MaintenanceForklift CertificationGPS NavigationMathematical SkillsMultitaskingInterpersonal SkillsCommunication SkillsOrganizational Skills

Required

High School Diploma or equivalent

1 year of general work experience

Must have a valid driver's license

Must have at least 3 years of driving history, with a valid driver's license (does not include driver's permit)

Must be 21 years old or older

Demonstrate excellent interpersonal, customer service, communication (written and verbal) skills

Ability to load/unload outbound inventory accurately and efficiently in delivery vehicles

Ability to safely drive TireHub vehicles to distribute tires to customer locations

Multitask in a fast-paced environment

Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations

Depending on location, may be required to qualify and maintain a commercial motor vehicle (CMV) medical card

Work independently and as part of a team

Familiarity with Manifest, GPS, and Navigation systems

Must be able to maintain a forklift certification

Must be able to maintain a valid driver's license

Good mathematical skills

Excellent Organizational skills

Required to lift, pull, push, and/or move tires/inventory (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures) as needed

Employee is regularly required to stand, sit, walk, kneel, bend, crawl, climb and balance

Employee is required to assist in the moving, lifting, and placement of advertising displays in furtherance of sales functions

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Employee is exposed to moving mechanical parts and outside weather conditions

Noise level in the work environment is usually moderate

Employee must be able to work Monday-Saturday, during operations business hours

Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints