Cognizant · 1 week ago
Program Director--Banking & FS
Cognizant Technology Solutions is currently seeking a highly skilled Program Director – Banking & Payments, who will be responsible for leading Transition of Professional Services work for several products in Banking and Payments space. The role involves client engagement, governance, and operational leadership to manage complex service portfolios and ensure seamless delivery post-transition.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Develop and own the transition roadmap for Professional Services, including timelines, milestones, and risk mitigation plans
Lead knowledge transfer sessions, process documentation, and operational readiness activities
Manage rebadging and onboarding of client resources, ensuring compliance with labor laws and contractual obligations
Coordinate with offshore and nearshore teams for smooth handover and ramp-up
Act as the primary onsite liaison for client Professional Services SBU owners
Facilitate workshops, alignment meetings, and executive reviews to ensure stakeholder buy-in
Influence client decisions on process standardization, automation, and managed services adoption
Identify risks related to transition complexity, talent retention, and regulatory compliance
Keep client abreast of mitigation strategies with progress and ensure adherence to client standard of security, privacy, and contractual requirements
Align transitioned services with Cognizant’s delivery model, SLAs, and compliance standards
Implement process harmonization across geographies and service lines
Ensure operational stability during and after transition, minimizing disruption to client business
Oversee resource movement, including rebadging, hiring, and onboarding
Drive upskilling and cross-skilling programs for rebadged employees to align with Cognizant’s operating model
Foster cultural integration and employee engagement during transition
Post-transition, lead initiatives for process optimization, automation, and cost efficiency
Monitor service performance and drive improvements to meet evolving client needs
Qualification
Required
20+ years in IT Industry with strong capability in client facing program management for large professional services transformation
Proven track record in professional services stakeholder management, negotiation, and influencing skills
Experience of managing $50M+ transformation programs involving professional services for applications cutting across various Banking and Payments domains
Deep understanding of Professional Services delivery models and client engagement
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future
Preferred
Senior leadership role in project & program management, experienced in managing large global teams
Domain expertise across Banking vertical
Track record of delivering complex programs, as well as leveraging organizational capabilities to support offers/solutions
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
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