Apply on Employer Site

Miami University · 17 hours ago

Customer Services Assistant

Oxford, OH

Part-time

Onsite

Entry Level

$16.90/hr - $16.90/hr

1+ years exp

Miami University is a scholarly community, and they are seeking a Customer Services Assistant to serve as the front desk attendant at the Marcum Hotel & Conference Center. This part-time position involves providing customer service to hotel guests, making reservations, checking guests in and out, and assisting with various inquiries and operations at the hotel.

Higher Education

No H1B

Responsibilities

Serve as a customer liaison and answer questions concerning policies, procedures, and services provided; resolve customer complaints/problems and refer when appropriate

Perform financial operations; deposit funds and maintain records of transactions. Process a variety of financial forms and documents and obtain any needed information

Receive and process customers' orders

Assist with the operation of retail or hospitality activities; assist with maintaining and/or rotating stock

Maintain files and records; pulls and refiles records as needed; adds any new information

May perform a variety of clerical tasks including maintaining an inventory of office supplies, data processing, opening and sorting mail, assisting with bulk mailings, and delivering financial material to another office

Qualification

Customer service skillsRetail operationsHospitality operationsBookkeeping proceduresComputer applicationsBusiness Administration courseworkClerical tasks

Required

Requires six months of coursework or training beyond high school in Business Administration

One year of retail or hospitality experience, or an equivalent combination of education and expertise

Knowledge of retail or hospitality operations

Knowledge of computer and office applications

Customer service skills

Knowledge of bookkeeping procedures

Company

Miami University

Glassdoor4.1

Strong academics, highly personal instruction, energetic campus life, successful graduates — Miami University sets the standard for public higher education on one of America’s most beautiful campuses.

Founded in 1809

Oxford, Ohio, USA

1001-5000 employees