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Merlin Entertainments · 10 hours ago

Retail Host

Merlin Entertainments is seeking fun-loving, energetic individuals to join their Retail Team at Legoland Discovery Center Washington DC. The Retail Host will create unforgettable moments for guests by engaging with them, maintaining a clean and stocked environment, and ensuring smooth operations during their visit.

Digital EntertainmentLeisureMedia and EntertainmentTourism

Responsibilities

Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values!
Seek out guest interactions and spread nonstop fun vibes
Keep long lines safe, smooth, and stress-free for guests
Keep public areas clean, tidy, and fully stocked for an awesome first impression
Follow all opening and closing procedures to keep the attraction running like magic!

Qualification

Customer serviceCommunication skillsTeamworkSelf-motivatedFlexible schedule

Required

6–12 months of experience in attractions, entertainment, or customer service is a magical bonus
Fun, dynamic, and friendly personality that lights up the room
Great communication, listening, and people-boosting skills
Self-motivated and ready to shine—solo or with the team
Super flexible—able to work days, nights, weekends, holidays, and special events! Weekday availability preferred

Benefits

Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Company

Merlin Entertainments

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Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity

Leadership Team

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Fiona Eastwood
Chief Executive Officer
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Graeme Johnson
Global VP, People & Culture
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Company data provided by crunchbase