Old Republic Title · 20 hours ago
Lien Clearance Associate
Old Republic Title is a dynamic company focused on providing exceptional customer service in the title insurance industry. As a Lien Clearance Associate, you will help clients clear title issues by analyzing files, communicating with clients, and collaborating with internal and external teams to ensure smooth resolutions.
InsuranceMortgageReal Estate
Responsibilities
Review new files to determine lien clearance needs, order payoff demands, and resolve any title issues that arise
Notify customers of lien issues, and work with them and borrowers to resolve concerns quickly and efficiently
Interact with lenders, to verify information and clear liens, coordinating with internal and external teams to ensure a smooth process
Monitor outstanding lien clearance issues, follow up consistently, and escalate problems to a supervisor when necessary
Assist with other tasks as assigned
Qualification
Required
Strong Communicator: You'll interact with clients and internal teams daily, so excellent verbal and written communication skills are essential
Customer-Focused: You have a passion for delivering outstanding service and building lasting relationships
Detail-Oriented & Organized: Managing multiple projects with precision is second nature to you
Tech-Savvy: Proficiency in Microsoft Office Suite and Outlook is required
Team Player: You thrive in a collaborative environment, working closely with peers and supervisors to achieve common goals
Ability to maintain focus and perform under pressure
Willingness to work approved overtime when necessary
Frequent and repetitive typing is required
Benefits
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets