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Day Kimball Health · 1 day ago

Laboratory Service Specialist Job, 1st Shift 40 hours, Lab Department

Putnam, CT

Full-time

Onsite

New Grad, Entry Level

Day Kimball Health is hiring for a Laboratory Service Specialist in their Lab Department. This role involves obtaining and verifying patient information, greeting patients, and functioning as a communication center for Laboratory Services.

Health CareHome Health CareMedicalRehabilitation

H1B Sponsor Likely

Responsibilities

Greets and interviews patients to obtain required information to complete the registration check before placing orders in the Laboratory Information System. Knows over 1,300 alpha codes in the LIS for order entry of the physician’s order

Knows where to locate standing orders, faxed orders, previously ordered (i.e., Oncology) and pre-employment orders from Employee Health

Answers all incoming calls and transfers to appropriate person/Lab department in a timely courteous manner

Is aware of locations of off-site service centers and courier runs so that patients can access Lab services efficiently and cost-effectively

Distributes Lab reports appropriately

Maintains Order Facilitator through indexing electronic requisitions and archiving/scanning billed orders

Resolves problems and discrepancies from previous days work

Follow up on incomplete registrations by contacting Physician office or patient at home to get complete information, including diagnosis for ABNs

Qualification

Medical TerminologyComputer LiteracyHealthcare Insurance KnowledgeCustomer ServiceEmpathyTeamworkAttention to Detail

Required

High school graduate or equivalent

Computer literacy required

Ability to interact with the public in a courteous, efficient and empathetic manner

Ability to work calmly and effectively under stressful conditions

Ability to concentrate on detailed and repetitive record keeping

Ability to work effectively with other members of the team

Maintains a thorough knowledge of departmental policies, especially Standard Precautions

Ability to review orders and verify correctly: Requisition date, Patient's name is clearly written, Date of birth, MD identification in ordering/copy to fields, MD Signature and Diagnosis Code

Ability to receive specimens and explain specimen collection containers/directions to patients

Calls physician office if question on test requisition

Ensures registration data in Sunquest transmitted through interface is correct for patient

Ability to perform order entry on a patient with multiple physicians/same tests; forward any required crediting to appropriate person

Performs and maintains Call Backs or faxes on Laboratory tests as they are required and resulted

Preferred

Knowledge of Medical Terminology

Experience with computer entry, customer service and medical office

Knowledge of Healthcare insurance

Benefits

Medical/Dental/Vision

Health Savings Account or Flexible Spending Account

Pharmacy Plan

401K Plan with Eligible Employer Contribution

Basic & Supplemental Life Insurance

Short- & Long-Term Disability

Accident & Critical Illness Coverage

401K Plan with Eligible Employer Contribution

Vacation Time

Sick Days

Paid Holidays

Education Reimbursement

Pet Insurance

Additional Benefits

Company

Day Kimball Health

Day Kimball Health is a premier provider of integrated healthcare services serving Northeast Connecticut and nearby Massachusetts and Rhode Island.

Founded in 1894

Putnam, Connecticut, USA

1001-5000 employees

https://www.daykimball.org

H1B Sponsorship

Day Kimball Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)