ARMADA, Ltd. ยท 20 hours ago
HSPD-12 Program Support Specialist
Washington, DC
Full-time
Onsite
Entry, Mid Level
2+ years expARMADA, Ltd. is seeking a HSPD-12 Program Support Specialist responsible for managing and supporting the Homeland Security Presidential Directive 12 (HSPD-12) processes. The role involves coordinating actions related to identity verification for federal employees and contractors, managing PIV card processes, and providing updates to the Program Manager.
HardwareManufacturingMobile
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
The Homeland Security Presidential Directive 12 (HSPD-12) conducts sponsorship duties such as corrections of information in the USAccess database and coordinate actions with the USAccess Help Desk
Perform inquiries within the applicable systems and databases such as JSTARS, PIPS, DICAM, and USAccess to determine the status of applicant's PIV cards
Provide weekly updates to the Program Manager on applicant status inquiries and corrective actions taken to correct any problems. Submit the weekly report on a spreadsheet via email
Conduct Sub-Agency Transfer Requests and notify the requestor when the action has occurred. Make notifications of completion or issues that arise via email
Conduct and assist with PIV card enrollments, activations, and updates for customers. Use the scheduling tool for customer appointments. Ensure the HSPD-12 scheduling calendar provides adequate time to complete the required process and ensures availability of the system
Conduct employment termination actions in USAccess on PIV cards for individuals that are no longer employed by the Department of Justice
Conduct card life cycle management actions to include, but not limited to, reprints (defective/damaged PIV cards), reissues (name changes, lost/stolen, expired certificates), and card renewals
Recommend USAccess role assignments after verifying that training requirements have been met. Forward verified requests to the HSPD-12 Program Manager, Chief, Physical Security, or the Assistant Director
Submit time and expense reports per Company protocols, comply with Company and contract policies and procedures, support other duties as assigned by PM or Company Leadership
Assist in other HSPD-12 duties, special projects, as requested
Qualification
Required
Active Top Secret Security Clearance
Bachelor's degree with 2 years of experience or if no bachelor's degree, 6 years' experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues
Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication
Ability to multi-task, pay close attention to detail, stay alert and focused, and coordinate and manage electronic security equipment
Ability to use computer software applications including, but not limited to Microsoft Word, Excel, PowerPoint, databases, and email
Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision
Possess excellent oral and written communication skills
Ability to work independently with little or no supervision
Possess excellent typing abilities and the skill to prepare documents accurately with minimal errors
Ability to professionally interact with customers, colleagues, and command members at all levels; and to foster positive business relationships
Company
ARMADA, Ltd.
ARMADA is a world-class provider of mitigation, prevention, preparedness, protection, response and recovery solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Patrick North
Armada LTD Site Lead at U.S. Navy CENSECFOR Learning Site Mayport Florida
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