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Chase · 4 hours ago

Business Analysis, Associate I

4041 Ogletown Stanton Rd, Newark, DE, 19713, US

Full-time

Onsite

New Grad, Entry Level

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Business Analysis Associate I, you will support process improvements and run automation scripts to build and condition test accounts, contributing to operational initiatives and strategic decision-making.

BankingFinancial Services

Responsibilities

Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making

Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies

Demonstrate a strong understanding of credit card data structures and processing

Monitor the outputs of these scripts for errors, documenting the results, and reporting any issues encountered during the process

Ensure accounts are properly set up and conditioned according to the requirements provided by quality assurance or development teams

Follow established procedures and maintain accurate records

Support efficient and reliable testing environments

Collaborate with project testing teams to understand their data needs

Qualification

Data analyticsAPI automationCredit card data structuresSoftware delivery lifecycleCustomer service skillsProblem solvingAttention to detailCommunication skillsCollaborationConflict management

Required

Strong analytical and problem solving skills

Proficiency in using macros and API automation for building and conditioning test data

Strong attention to detail and ability to analyze detailed business requirements

Ability to raise questions and seek resolution to outstanding clarifications required for test case identification

Attention to detail is essential

Excellent verbal and written communication skills, with the ability to communicate effectively on both a technical and business level

Ability to analyze and create test account data used for testing credit card

Understanding of software delivery lifecycle and have skills in industry standard methodologies and related tasks

Preferred

Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making

Proficiency in applying customer service skills to understand client needs and deliver tailored business solutions, while utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration

Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives

Experience in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes