Hilton · 6 days ago
Senior Event Manager - Signia by Hilton Atlanta
Signia Atlanta159 Northside Dr NW
Full-time
Onsite
Mid, Senior Level
3+ years expHilton is a leading global hospitality company, and they are seeking a Senior Event Manager for their Signia by Hilton Atlanta location. In this role, you will be responsible for event documentation and coordination to ensure high-level service throughout all phases of events, while also maximizing revenue through upselling and enhancing guest experiences.
HospitalityLeisureResorts
Responsibilities
Organize, plan, and prioritize duties by developing plans and goals
Communicate in a timely manner with internal and external clients via telephone, email, written documents, or in person
Build and maintain strong client relationships to set and meet expectations, delivering high-quality service
Demonstrate expertise in job systems, products, processes, and industry knowledge
Resolve conflicts and negotiate solutions while handling complaints, settling disputes, and managing grievances
Sell and influence both internal and external clients to enhance event experiences
Analyze and evaluate issues to make decisions and solve problems effectively
Ensure high-quality service by communicating guest needs to others, providing direction, guidance, feedback, and individual coaching as needed
Participate in customer site inspections and assist with the sales process when required
Perform additional duties based on business needs
Qualification
Required
Three years of event experience minimum
Experience at a 'big box' hotel (500+ rooms, 50,000+ square feet of meeting space) of Hilton or luxury brand
Ability to organize, plan, and prioritize duties by developing plans and goals
Timely communication with internal and external clients via telephone, email, written documents, or in person
Ability to build and maintain strong client relationships to set and meet expectations, delivering high-quality service
Demonstrate expertise in job systems, products, processes, and industry knowledge
Ability to resolve conflicts and negotiate solutions while handling complaints, settling disputes, and managing grievances
Ability to sell and influence both internal and external clients to enhance event experiences
Ability to analyze and evaluate issues to make decisions and solve problems effectively
Ensure high-quality service by communicating guest needs to others, providing direction, guidance, feedback, and individual coaching as needed
Participation in customer site inspections and assist with the sales process when required
Perform additional duties based on business needs
Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability
Benefits
Access to your pay when you need it through DailyPay
Medical insurance coverage for you and your family
Mental health resources
Best-in-class paid time off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) with a 15% discount
Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
Career growth and development opportunities
Team Member Resource Groups
Recognition and rewards programs
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
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2026-01-20
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