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Renuity · 22 hours ago

Scheduling Coordinator

Woburn, MA

Full-time

Onsite

New Grad, Entry Level

Renuity is the most trusted name in home improvement, providing homeowners with a seamless journey to a home they love. The Scheduling Coordinator is responsible for coordinating installation schedules, preparing job documentation, and supporting communication between customers, subcontractors, and internal teams to ensure projects are organized and installations are completed efficiently and on time.

ConsumerResidentialService Industry

Responsibilities

Schedule customer installation appointments and coordinate subcontractor availability

Communicate with customers regarding installation dates, expectations, and follow-up needs

Collaborate with the production team to align job timelines, crew capacity, and material readiness

Confirm and order windows, doors, and other materials required for upcoming installations

Compile, email, print, and distribute job packets and paperwork for subcontractors

Prepare and maintain weekly installation manifests

Monitor, request, and track required subcontractor documentation, including insurance certificates, workers’ compensation, lead-safe certifications, and vehicle registrations

Request and track insurance certificates for condominium projects and for town/city requirements

Order, print, and maintain job-related forms such as Project Completion Forms, Service Forms, and Lead-Safe documents

Collect daily completion forms and customer payments from subcontractor jobs

Process subcontractor labor invoices and confirm accuracy

Scan, upload, and maintain digital and physical records for subcontractor invoices and job documentation

Assist with basic inventory oversight related to scheduled installations

Maintain organized electronic and physical filing systems

Provide prompt follow-up and communication on scheduling updates, material needs, and documentation requirements

Build and maintain strong working relationships with customers, subcontractors, and internal teams

Qualification

Scheduling systemsMicrosoft Office 365Customer serviceOrganizational skillsProblem-solvingCommunication skillsTeam-oriented

Required

Proven customer service skills and professional communication abilities

Ability to manage multiple tasks, timelines, and priorities

Proactive, self-starter mindset with creative problem-solving abilities

Ability to maintain confidentiality and handle sensitive documentation

Reliable, team-oriented, and able to follow through consistently

Strong knowledge of Microsoft Office 365 Suite, and the ability to learn and effectively use software applications used in the performance of job duties