Romet Limited · 4 days ago
Inside Sales Specialist - US
Indianapolis, IN
Full-time
Onsite
New Grad, Entry LevelRomet Limited is an international market leader that provides end-to-end measurement solutions to natural gas utilities. The Inside Sales Specialist will coordinate the order process, address customer inquiries, and support sales objectives while maintaining relationships with assigned customers.
ElectronicsEnergyManufacturing
Responsibilities
Travel/meet with, and build relationship(s) with assigned customers (minimal travel, once per year to strategic customers only)
Must demonstrate/command basic product knowledge, ability to answer customers questions or re-direct to the appropriate Romet person
Host calls with customers (bi-monthly with strategic customers and monthly with other customers) to review all orders (backlog), order changes (delays/pull-in requests), forecast, upside orders and answer basic product questions. Sales Engineering Specialist and Sales Manager will support calls as optional
Process the approved orders according to customer(s) specifications, handle order changes
Issue customer/sales sample/replacement orders and monitor
Sent order acknowledgement, shipping delays notifications, and shipping notifications when shipped to the customer
Attend and participate in Romet production At Risk meetings and work closely with production planners to understand order status
Discuss at risk orders with Sales Manager and Sales Engineering Specialist to decide on when and how to discuss with customers
Generate and provide quotations to customers (copy Sales Manager and Sales Engineering Specialist)
Respond to customer inquiries in a timely manner (sales leads, order status, parts inquiries, etc.)
Request Return Material Authorizations (RMAs) with Romet’s Customer Experience team, when requested, follow the RMA process through completion, updating the customer along the process
Manage Customer Relationship Management (CRM) and SharePoint systems for each customer, including saving quotations, agreements, orders, etc
Maintain price lists in CRM/BC along with item codes
Maintain and manage customer supplied materials and products (ERTs, badges, etc)
Be available on a rotating schedule of working hours (as late as 6pm as required)
All other duties as assigned
Qualification
Required
Must be computer literate – Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Strong verbal and written communication skills, relationship skills
Understand shipping and payment terms
Understand the flow of production and bill of material
Detail oriented, accuracy in order processing and filling out reports
Possess excellent organizational and analytical skills
4-year college certificate/diploma or related work experience in inside sales
Preferred
Previous customer service experience preferred
Experience within a manufacturing or industrial environment would be considered an asset
Benefits
Market competitive salaries
Incentive Plan
80% company paid medical and dental plans
100% company paid STD, LTD, AD&D, Life Insurance
401K matching plan
Training opportunities
Social events, a great team and more!
Company
Romet Limited
Romet provides measurement and monitoring solutions to gas energy utilities by providing advanced technologies to meet our customers’ needs now and into the future.
Founded in 1972
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2013-06-24Acquired
Leadership Team
Brent Collver
Chief Executive Officer
Company data provided by crunchbase