Amazon · 1 hour ago
System Developer II, Ring/Blink Customer Service Engineering Services
Hawthorne, California, USA
Full-time
Onsite
Mid Level
$129K/yr - $175K/yrAmazon is seeking a System Developer to join their Customer Service Engineering Services team at Ring & Blink. This role focuses on deploying AI-powered analytics and ensuring their integration into existing workflows, while driving adoption and measuring success through user trust and efficiency improvements.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Set up and maintain AI deployment infrastructure including user groups, IAM roles, and cross-account access policies
Establish and govern data asset locations (S3, Redshift, Athena) for AI consumption
Implement and enforce security controls, data access permissions, and compliance requirements for AI systems
Ensure AI-based reporting connects to validated, CS data sources
Define data scope, permissions, and quality standards for AI-consumed datasets
Maintain semantic layers that translate business questions into accurate data queries
Build guardrails around data scope and allowed question types to prevent hallucination
Establish clear metric definitions and business terminology for consistent AI answers
Implement validation and confidence scoring for AI-generated insights
Embed AI outputs into existing dashboards, reports, and operational workflows
Create documentation, usage patterns, and enablement materials for business users
Measure success through usage metrics, trust indicators, and analyst time savings
Qualification
Required
Bachelor's degree in computer science or equivalent
Experience in automating, deploying, and supporting large-scale infrastructure
Experience with CI/CD pipelines build processes
Strong proficiency in SQL and data modeling for analytics use cases
Experience with Python for data processing and automation
Experience with AWS data services (S3, Redshift, Athena, Glue, or similar)
Hands-on experience with IAM roles, security policies, and access management in cloud environments
Demonstrated ability to design end-to-end solutions for AI tool integration and deployment, including data architecture, access patterns, and workflow integration
Understanding of data governance, security compliance, and data quality principles
Strong communication skills with ability to work across technical and business stakeholders
Preferred
Experience with distributed systems at scale
Experience deploying or integrating AI/ML analytics tools or conversational analytics platforms
Familiarity with AI-powered reporting tools (e.g., TextQL, QuickSuite, natural language query interfaces)
Experience building semantic layers or business logic layers for analytics
Knowledge of data security frameworks and compliance requirements (GDPR)
Experience measuring and optimizing user adoption of analytics tools
Understanding of prompt engineering or guardrail design for AI systems
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded in 1994
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase