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California State University, Long Beach · 10 hours ago

Department Copier Program and Print Shop Coordinator

Long Beach, CA

Full-time

Onsite

Mid Level

$4,047/mo - $4,211/mo

4+ years exp

California State University, Long Beach (CSULB) is a vibrant community known for its commitment to student success and innovation. The coordinator provides administrative support for the day-to-day operations of the Departmental Copier Program and the Print Shop, acting as the first point of contact for customer service and managing various administrative tasks.

EducationHigher EducationUniversities

No H1B

Responsibilities

Coordination of administrative support for DCP: PaperCut Site management, this entails speedchart additions and removal into the system as well as updating user profiles

Customer service: Acts as the first point of contact for the University Print Shop/Copier Program. This entails answering customer questions, setting up user profile, processing/collecting debit payments, closing out orders, creating invoices and helping with in store order pickups

Qualification

Customer service experienceMicrosoft ExcelMicrosoft WordPeopleSoftCultural communicationPrioritization skillsCommunicationOrganizational skillsWork independently

Required

Five years of customer service experience preferred; exceptionally organized, excellent communication skills

Proficient in computer operating systems, including Microsoft Excel, Microsoft Word, E-mail (Outlook preferred)

Experience with automated Financial and HR systems preferred (PeopleSoft preferred)

Ability to work independently, prioritize assignments, and meet deadlines

Ability to communicate with an ethnically and culturally diverse campus community

Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures

Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a 'vision of excellence.'

Equivalent to four years of administrative support experience required

CA driver's license required

Preferred

Five years of customer service experience preferred; exceptionally organized, excellent communication skills

Experience with automated Financial and HR systems preferred (PeopleSoft preferred)

College degree preferred

Benefits

Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.

Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.

Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.

Educational Benefits: Tuition fee waivers for employees and eligible dependents.

Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.

Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.