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SCIENTIFIC GAMES · 3 hours ago

Inside Sales Rep II

Louisville, KY

Full-time

Hybrid

Entry Level

1+ years exp

Scientific Games is the global leader in lottery games and technology, seeking an Inside Sales Rep II. The role involves contacting Lottery retailers to secure orders for instant lottery tickets, providing excellent customer service, and developing strong relationships with retailers.

Facility ManagementGaming

H1B Sponsor Likely

Responsibilities

Contact retailers within assigned call list on a regular call cycle within required timeframe

Provide information and sales about new and existing games and promotions

Employ professional telephone sales techniques to ensure Lottery retailers order the appropriate number of packs for their sales and call frequency

Access appropriate computer screens and input sales and sales related data

Ability to maintain associated call levels in a fast-paced environment

Develop positive working relationships with Lottery retailers, resulting in motivated, pro-Lottery attitudes wherever possible

Provide regular and consistent feedback from Lottery retailers to management, sharing retailer suggestions, ideas, and/or questions in a timely fashion

Develop a sound business relationship with assigned Lottery Representatives and all retailers

Handle incoming calls from Lottery retailers, resolving problems or questions as they relate to inventory needs, current promotions, order status/tracking and other lottery related needs, ensuring that all calls receive complete attention and thorough follow-up

Coordinate activities with the Inside Sales Manager and comply with Automatic Call Distribution guidelines

May be required to work in the warehouse periodically to assist with allocations or short staff

All other duties as assigned

Qualification

Customer ServiceTelephone Sales TechniquesMS OfficeCommunication SkillsTeamwork

Required

High school diploma or GED equivalent

1-2 years' experience in Customer Service/Sales

Understanding of telephone sales principles and techniques

Home Wi-Fi Connection

Excellent customer service skills

Good written and verbal communication skills

Good computer skills including, but not limited to, 'MS Office' applications (Outlook 360, Excel, Word, Access, etc.)

Ability to lift up to 40 pounds when assisting in the warehouse

Ability to stand for up to 8 hours when assisting in the warehouse

Positive and self-motivated attitude and ability to work with others as a team

The ability to multi-task

Ability to sit at a desk, stand, bend, lift as needed

Company

SCIENTIFIC GAMES

Glassdoor3.6

Scientific Games specializes in data analytics, lottery games, game creation, sports betting, and facilities management services.

Founded in 1973

Alpharetta, Georgia, USA

1001-5000 employees

https://www.scientificgames.com/

H1B Sponsorship

SCIENTIFIC GAMES has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (9)

2023 (6)

2022 (10)

2021 (18)

2020 (13)