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USAJOBS · 1 day ago

IT SPECIALIST (CUSTSPT) - Title 32

Madison, Wisconsin, USA

Full-time

Onsite

Mid Level

$75K/yr - $98K/yr

3+ years exp

The Department of the Air Force is seeking an IT Specialist (Customer Support) for the Wisconsin Air National Guard. The role involves providing voice, data, wireless, and information security services, specializing in IT and communications systems to support the Wing and associated units.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants

Specialize in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations

Serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications

Qualification

Information TechnologyCustomer SupportNetwork InfrastructureData CommunicationsInformation SecurityAnalytical SkillsCommunication SkillsTeam Collaboration

Required

National Guard Membership is required

Compatible military grade and assignment required prior to the effective date of placement

Must be able to obtain and maintain the appropriate security clearance of the position

This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968

Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission

May occasionally be required to work other than normal duty hours; overtime may be required

The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission

THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION

Experience, education or training that has provided a basic knowledge of data processing functions and general management principles

To qualify for the GS-2210-11 level, applicant must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization

Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls

Experience that required adaptations of guidelines or precedents to meet the needs of the assignment

Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion

At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree

Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management

Degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks