SECU ยท 16 hours ago
VP Post Foreclosure Sale and Repossession
Wake Forest, NC
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expSECU is a credit union that emphasizes the philosophy of 'People Helping People'. They are seeking a Vice President of Post Foreclosure Sale and Repossession to oversee and enhance the efficiency of post foreclosure and repossession processes, ensuring compliance with regulations and optimizing recovery efforts.
AccountingBankingFinancial Services
Responsibilities
Oversee the day-to-day operations of the Post Foreclosure Sale and Repossession departments, ensuring all activities related to mortgages, HELOCs, consumer loans are processed accurately, timely, and in full compliance with all relevant laws and regulations (e.g., RESPA, TILA, FDCPA, Bankruptcy Code, etc.)
Manage relationships with external legal counsel, REO Management and Marketing firms, Repossession and Remarketing vendors, investors and insurers, ensuring high-quality service, cost-effectiveness, and adherence to service level agreements (SLAs) for various collateral types
Develop, implement, and enforce policies and procedures for all Post Foreclosure Sale and Repossession activities specific to each product, including valuations, lien perfection, legal filings and collateral recovery and remarketing. Monitor Post Foreclosure Sale and Repossession timelines, milestone compliance, and case progression to ensure adherence to investor guidelines and regulatory requirements
Ensure timely and accurate reconciliation of all financial transactions related to Post Foreclosure Sale and Repossession across all product lines
Develop, implement, and continuously refine workflow and strategies for managing Post Foreclosure Sale and Repossession portfolios across credit union products (mortgage, HELOC, secured consumer loans), optimizing for recovery
Analyze portfolio performance trends, legal and regulatory developments, and economic conditions specific to each product type to proactively adjust strategies and operational workflow planning
Establish and monitor key performance indicators (KPIs) for all Post Foreclosure Sale and Repossession operations, driving continuous improvement in efficiency and effectiveness
Evaluate and implement new technologies, systems, or process enhancements to improve efficiency, accuracy, and compliance across all processes and product lines
Lead, mentor, and develop a high-performing and adaptable team of Post Foreclosure Sale and Repossession specialists and managers, across a range of products and legal complexities
Foster a culture of continuous improvement, compliance, accountability, and member-centricity within the department
Conduct regular performance reviews, set clear goals, and provide constructive feedback to team members, promoting professional growth
Oversee staffing, training, and resource allocation to effectively manage the varying demands of different processes and product lines
Ensure all activities maintain strict adherence to federal, state, and local regulations including applicable knowledge of Fannie Mae, Freddie Mac and MI servicing guidelines and requirements
Ensure teams and staff receive Training specific to Default Management including role-specific compliance training modules addressing function-specific regulatory requirements
Develop and maintain robust internal controls for default management activities
Implement quality assurance programs to monitor quality and compliance
Qualification
Required
Degree in Finance, Economics, Business Administration, or related field with advanced degree desired
Minimum of 12 years of progressive experience in mortgage and consumer servicing or related field, with at least 7 years in Default Management and/or legal/compliance practice
Demonstrated expertise in federal and state consumer financial protection laws, including SCRA, TCPA, UDAAP, FCRA, FDCPA, and NCUA/CFPB regulations
Knowledge of Fannie Mae, Freddie Mac and MI servicing guidelines and requirements related to Servicing including Collections and Default Management
Thorough understanding of mortgage and consumer loan servicing operational systems and technologies. Experience preferred with systems including but not limited to ACES, ICE/MSP, ALS, NICE, Omilia, FDR, Default Manager, RDN, PACER/AACER and OnBase
Detailed understanding of Default Management processes including knowledge and proficiency with state foreclosure, eviction and repossession laws and decision-making
Related experience implementing data and technology solutions that enhance workflow efficiency, automate decision-making, and improve compliance controls
Proven success managing Default operations during periods of high-volume
Proven ability to manage vendors relationships with complex service requirements Extensive background in real estate asset management, property marketing, and disposition strategies
Proven experience in vehicle repossession, auction management, and automotive remarketing operations
Background developing and administrating training programs for default management specialists
Advanced skills in property valuation, market analysis, and disposition strategy development including strong analytical skills for cost-benefit analysis, ROI calculations, and recovery optimization
Ability to use data-driven insights to optimize workflow processes and resource allocation
Implementation of technology enhancements that improve default management recovery rates, operational efficiency and compliance management
Implementing key performance indicators (KPIs) that drive business decisions and measure success including performance standards and accountability measures for all team members
Experience translating business objectives into operational action plans
Experience making difficult decisions balancing operational needs, compliance requirements, and financial objectives
Proven ability to recruit, develop, and retain top talent in default management
Mentorship skills and commitment to employee growth and development including identifying training needs and coordinating training priorities
Ability to manage through organizational change and transformation initiatives
Foster a positive, high-performance culture that emphasizes both results and employee engagement
Excellent verbal and written communication skills across all organizational levels
Ability to translate regulatory and operational concepts into clear communications
Negotiation skills with members, investors, insurers, regulators, and service providers
Preferred
Experience at a top-tier credit union, mortgage servicer or financial institution
Deep knowledge of regional real estate markets and automotive wholesale channels
Real estate licenses (broker/appraiser), certified asset manager (CAM), or automotive remarketing certifications
Company
SECU
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Leigh Brady
President and CEO
Recent News
2025-10-23
State Employees' Credit Union (SECU)
2025-09-17
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