Sr Technical Associate - Service Delivery & Management jobs in United States
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Tata Communications · 4 hours ago

Sr Technical Associate - Service Delivery & Management

Tata Communications is redefining connectivity with innovation and intelligence. The role involves project execution and daily coordination to ensure customer orders are delivered within committed timelines, focusing on operational excellence.

Content Delivery NetworkInternet
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H1B Sponsor Likelynote

Responsibilities

Proactively monitoring project progress
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Analysing databases, doing quantitative and qualitative research
Regularly participates in important projects or activities as a full contributing team member
Respond to customer queries in a timely manner
Update Project Management Workflow and Project document repository

Qualification

Project CoordinationQuality AssuranceProject MonitoringIssue ResolutionReport CreationDatabase AnalysisQuantitative ResearchQualitative ResearchProject Management WorkflowDocument Repository ManagementProactiveTeam PlayerCustomer Service

Required

Responsible for project execution and daily co-ordination to ensure that customer orders are delivered within the committed timelines
This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome
Proactively monitoring project progress
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Analysing databases, doing quantitative and qualitative research
Regularly participates in important projects or activities as a full contributing team member
Respond to customer queries in a timely manner
Update Project Management Workflow and Project document repository

Benefits

Medical
Dental and Vision Coverage
401k plan
Paid leave under our policies
Discretionary bonus

Company

Tata Communications

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Tata Communications, a member of the $62.5 billion Tata Group, leverages its advanced solutions capabilities and domain expertise across

H1B Sponsorship

Tata Communications has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (1)
2022 (5)
2021 (8)
2020 (21)

Funding

Current Stage
Public Company
Total Funding
$416.92M
2025-09-12Post Ipo Debt· $113.15M
2025-02-24Post Ipo Debt· $53.66M
2024-06-20Post Ipo Debt· $250.11M

Leadership Team

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Allan Chan
President Market Development
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Sumeet Walia
Chief Sales and Marketing Officer
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Company data provided by crunchbase