Kistler Group · 18 hours ago
Sales Administrative Assistant
Kistler Group is a global leader in measurement technology, and they are seeking a Sales Administrative Assistant to support their Sales Operations team. This role involves providing administrative, clerical, and customer support, including managing sales leads, preparing quotations, and maintaining customer databases.
Responsibilities
Prepare project level quotations and follow up as required
Follow up and direct sales leads to appropriate member of sales team
Enter leads from trade shows into customer database
Organize, maintain, update and track sales demonstration equipment assets
Organize sales meetings, special events, conferences and seminars for the Irvine, CA office
Arrange meetings and conference rooms for visitors
Maintain customer database (C4C implementation)
Oversee the Central Dispatch inbox, including Cart to Quote and Web Requests
Handle all other incoming emails to KIC Central Dispatch, ensuring timely and accurate responses
Administer the sales.us inbox by creating and managing support tickets
Process requests for quotes (RFQs), purchase orders (POs), and technical inquiries
Fulfill and track demo equipment orders
Process myKistler registrations and create accounts
Support outside sales with managing key customer accounts
Create quotes and assist with follow-up on customer orders
Provide support for urgent orders and customer inquiries
Answer customer phone calls and address issues in a professional and timely manner
Assist in training new outside sales team members on C4C and SAP systems
Perform other duties as assigned
Qualification
Required
Bachelor's degree or associate Preferred
Minimum of 3 years of experience in office admin, customer service, or sales related field
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Strong attention to detail and commitment to providing exceptional customer service
Experience in data entry, customer service, generation of sales reports and administrative writing
Must be able to physically handle parts and packages; lift 25 lbs
Preferred
Experience with SAP, C4C, or CRM systems strongly preferred
Benefits
Medical, dental, vision, life, and disability coverage
401(k) plan with a 4% company match
Generous personal and vacation time
Company
Kistler Group
Kistler is the global market leader for dynamic pressure, force, torque and acceleration measurement technology.
Funding
Current Stage
Late StageRecent News
Med-Tech Innovation
2024-02-08
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