Premier Community Bank (WI) ยท 3 days ago
Video Teller-PartTime
Premier Community Bank is a community-focused banking institution seeking a Video Customer Service Representative to connect with customers remotely. The role involves performing operational teller activities and providing exceptional customer service through live video interactions.
BankingDebit CardsFinancial ServicesRetail
Responsibilities
Perform operational teller activities
Process all customers' transactions efficiently and accurately that come through the ITM area including but not limited to deposits, withdrawals, check cashing, account transfers, and processing loan payments. Ensure the amounts get credited to the proper account and receipts are given to the customer
Utilize and understand the Bank's on-line operating systems and website to facilitate customer's transactions
Be informed and knowledgeable on all Bank products and services in order to promote and advise the customer which products would best suit their needs
Provide exceptional customer service in a professional, courteous, efficient manner through prompt handling of customers' requests
Qualification
Required
Requires a high school diploma or equivalent
Excellent ability to communicate effectively via virtual technologies
Ability to work independently, handle multiple priorities, and exercise good judgment in decision making
Preferred
Prior experience in financial industry or customer service professional preferred
Benefits
Competitive compensation
Paid personal time off
Paid holidays
Health, dental and vision insurance
Life and long-term disability insurance
401(k) with match
ESOP (Employee Stock Ownership Plan)
Bonus program
Continuing education reimbursement
Flexible spending account plans
Voluntary AFLAC insurance policies
Employee Assistance Program
529 college savings plan
Company
Premier Community Bank (WI)
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