NAM Info Inc · 2 days ago
Salesforce Solution Architect
United States
Contract
Remote
Mid, Senior Level
3+ years expNAM Info Inc is inviting applications for the role of Salesforce Solution Architect. The role involves collaborating with business stakeholders and the Salesforce Technical Architect to translate business needs into optimized Salesforce solutions while providing ongoing support and training.
CommunitiesInformation and Communications Technology (ICT)Information Technology
Hiring Manager
Jawaharlal Nehru G
Responsibilities
Analyzing and capturing requirements, documenting and relaying those to the Technology team members
Lead solution design sessions with Technology team members
Modelling business processes and identifying opportunities for process improvements
Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business
Writing concepts, functional design, user stories and acceptance criteria, use cases and business process design/requirement documents
Being involved in implementation, training, and testing of the solutions
Supporting business transition and helping to establish change
Support business in User Acceptance Testing, and triaging defects
Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager
Qualification
Required
Deep knowledge in Salesforce Sales Cloud and Service Cloud
At least 3 Sales cloud/ Service cloud Implementation experience
Experience in requirement gathering for Salesforce integration using Informatica, MuleSoft and REST/SOAP APIs
Must have experience in writing the functional design documents and user stories for agile development projects
Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects
Expertise in any of the diagramming tools like draw.io, visio, lucidchart. Modelling tools knowledge is a must. Archimate is an additional advantage
Experience in complicated software projects
Preferred
Salesforce Certifications – Business Analyst, Admin, Sales Cloud
Experience in Salesforce CPQ, Marketing Cloud
Experience in migrating functionalities and data from 3rd party applications into Salesforce
Experience in Agentforce and Data cloud
Effective stakeholder management
Critical thinker, problem solving attitude
Fast and independent decision maker
Excellent documentation and writing skills
Good listener and communicator
Confident presenter
Experience in Operational excellence related projects
Company
NAM Info Inc
NAM Info Inc.
51-200 employees
H1B Sponsorship
NAM Info Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (26)
2023 (22)
2022 (46)
2021 (33)
2020 (29)
Funding
Current Stage
Growth StageLeadership Team
Shyam Valloornatt
Chief Operating Officer
Recent News
2025-01-31
Company data provided by crunchbase