US Tech Solutions · 1 day ago
Patient Service Representative
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a Patient Service Representative to support daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination, ensuring smooth patient flow and excellent customer service.
Responsibilities
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
Qualification
Required
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageRecent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
Company data provided by crunchbase