KTek Resourcing · 6 hours ago
Desktop Support (Data Center)
Milwaukee, WI
Contract
Onsite
New Grad, Entry Level
$21/hr - $22/hrKTek Resourcing is collaborating with HCL America to find a Desktop Support professional for their data center. The role involves managing hardware, collaborating with remote teams, and ensuring compliance and safety in operations.
Health CareHuman ResourcesMedicalStaffing Agency
Hiring Manager
Fahad Syed
Responsibilities
Hardware Management : Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks
Remote Team Collaboration : Coordinating with remote engineering teams and stakeholders to implement configurations and resolve issues
Documentation & Reporting : Documenting activities, maintaining service logs, and updating remote teams or project managers
Inventory & Auditing : Assisting with asset management through physical audits, labeling, tracking, and monitoring inventory
Emergency Response : Responding to emergencies and participating in on-call rotations as needed
Safety & Compliance : Following safety protocols and adhering to operational procedures and change management policies
Network Hardware Management : Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers
Telecom Infrastructure Support : Supporting telephony hardware and applications (analog, ISDN, SIP, etc.), installing and relocating telecom assets, and performing equipment testing and troubleshooting
Cabling and Connectivity : Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity
Troubleshooting and Diagnostics : Addressing physical connectivity issues, diagnosing hardware, software, and network problems, and conducting power cycles and signal testing
Maintenance and Repairs : Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components
Qualification
Required
Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks
Coordinating with remote engineering teams and stakeholders to implement configurations and resolve issues
Documenting activities, maintaining service logs, and updating remote teams or project managers
Assisting with asset management through physical audits, labeling, tracking, and monitoring inventory
Responding to emergencies and participating in on-call rotations as needed
Following safety protocols and adhering to operational procedures and change management policies
Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers
Supporting telephony hardware and applications (analog, ISDN, SIP, etc.), installing and relocating telecom assets, and performing equipment testing and troubleshooting
Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity
Addressing physical connectivity issues, diagnosing hardware, software, and network problems, and conducting power cycles and signal testing
Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Founded in 2006
201-500 employees
H1B Sponsorship
KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
Company data provided by crunchbase