Koenig & Bauer (US)/(CA) · 7 hours ago
Reverse Logistics (Returns) Coordinator
Koenig & Bauer is the oldest global printing press manufacturer in the world, and they are seeking a Reverse Logistics (Returns) Coordinator to manage all aspects of spare parts returns. The role involves ensuring returned materials are accurately processed and supports warehouse operations, including receiving and inventory control.
Printing
Responsibilities
Coordinate warranty and defective product returns to manufacturing factories in Europe
Track and process returns using appropriate system references, including Service Orders and Purchase Orders, based on sourcing and fulfillment methods
Prepare and manage export documentation, including commercial invoices, packing lists and factory return authorizations
Work with freight forwarders, carriers, and internal logistics teams to schedule and track international shipments
Ensure compliance with export controls, customs regulations, and factory-specific return requirements
Track international returns through factory receipt and provide status updates to service, Quality and operations teams
Resolve shortages, damage claims, and documentation discrepancies related to International warranty shipments
Assist with inbound receiving, including unloading, verifying shipments, and inventory Put-away
Support picking, packing, and shipping activities to meet daily order requirements
Prepare outbound shipments with proper packaging, labeling, and documentation
Conduct cycle counts and assist with inventory accuracy initiatives
Maintain a clean, organized, and safe warehouse environment
Identify opportunities to improve reverse logistics and warehouse workflows to reduce cycle time and errors
Assist in developing and maintaining standard operating procedures (SOPs)
Support audits, inventory reconciliation, and compliance initiatives
Participate in an on-call rotation to support urgent operational or customer needs outside normal business hours
Respond to time-sensitive customer, service, or operational issues related to returns and shipments when on call
Coordinate with internal teams and logistics partners to resolve after-hours issues efficiently
Qualification
Required
Must have a valid driver's license and a satisfactory motor vehicle record
High school diploma or equivalent
Minimum two (2) years of experience in reverse logistics or returns and warehouse operations
General computer applications with Windows and Google applications including Google sheets
Benefits
Vacation – 15 days per year
Holidays – Up to 11 days
Sick – 7 days
Medical, Dental, and Vision
Disability and Life
Flexible Spending Accounts
401k Retirement and Profit Sharing Plan
Income replacement plans for cancer, critical illness, and accident
Long-Term Care Plans
Years-of-Service Bonus Plan
Educational Assistance