IMCS Group · 4 months ago
Perm - Leadership - Administrative Director (Days) New London, NH
New London, NH
Full-time
Onsite
Director/ExecutiveIMCS Group is focused on delivering excellence in community health and patient experience. The Administrative Director serves as the on-site operational leader, responsible for financial health, human capital, and customer experience while implementing customer-focused operational frameworks.
Staffing & Recruiting
Responsibilities
Articulates a clear vision aligned with system and organizational goals and establishes challenging "stretch" objectives for self and team, fostering a mindset of continuous growth and exceeding expectations while contributing to broader system and organizational success
Establishes and maintains strong rapport with all individuals at the assigned location, building trust and fostering a positive and inclusive atmosphere that encourages open communication and enables effective collaborative problem-solving and teamwork
Prepares and presents the annual department budgets and monthly results for assigned operations, monitors financial performance, and holds department leadership accountable for making corrections to achieve budget targets
Manages Work/Delegation - assesses assigned operational department needs, provides direction and coordinates resources to accomplish objectives
Assures that processes are in place to measure and evaluate effectiveness in achieving performance targets and holds staff accountable for making corrections to ensure targets are met
Understands, translates, and ensures location abides by laws and regulatory requirements. Collaborates with New London Hospital leaders providing support and services at site to assure compliance with regulatory standards and positive patient experiences
Demonstrates the ability to listen to and understand internal and external customers and anticipate & respond to their needs
Makes patient/customer satisfaction a high priority and demonstrates quality customer service in interactions with patients/customers, employees and vendors
Creates opportunities to develop and implement customer-focused processes and methods of operation
Demonstrates the ability to effectively exchange information, interact, and work with others inside and outside the organization in a way that promotes harmonious, productive work relationships
Participates in local and system primary care initiatives and partners with colleagues within Primary Care and specialty service lines to share best practices
In collaboration with the Medical Director and Nurse Manager, oversees the development and implementation of protocols and standards of practices
Demonstrates the ability to clearly understand and communicate change objectives and contributes to implementation strategies needed to achieve desired changes
Recognizes the need to constantly change and improve in order to be competitive in local marketplace
Facilitates continual process improvements across the assigned operations and systems and empowers employees and teams to accomplish improvements
Develops and effectively communicates both orally and in writing business and operational plans
Keeps abreast of new developments in the ambulatory care setting – in particular reimbursement, care delivery and regulatory changes which may affect site operations
Engages team members in problem solving
Qualification
Required
Serves as the on-site operational leader for the assigned area, assuming full responsibility for financial health, human capital, and customer experience
Proactively develops, implements, and oversees customer-focused operational frameworks
Champions continuous improvement and teamwork, ensuring stability and effectiveness of all processes
Articulates a clear vision aligned with system and organizational goals and establishes challenging 'stretch' objectives for self and team
Fosters a mindset of continuous growth and exceeding expectations while contributing to broader system and organizational success
Establishes and maintains strong rapport with all individuals at the assigned location, building trust and fostering a positive and inclusive atmosphere
Prepares and presents the annual department budgets and monthly results for assigned operations
Monitors financial performance and holds department leadership accountable for making corrections to achieve budget targets
Assesses assigned operational department needs, provides direction, and coordinates resources to accomplish objectives
Assures that processes are in place to measure and evaluate effectiveness in achieving performance targets
Understands, translates, and ensures location abides by laws and regulatory requirements
Collaborates with New London Hospital leaders providing support and services at site to assure compliance with regulatory standards
Demonstrates the ability to listen to and understand internal and external customers and anticipate & respond to their needs
Makes patient/customer satisfaction a high priority and demonstrates quality customer service in interactions
Creates opportunities to develop and implement customer-focused processes and methods of operation
Demonstrates the ability to effectively exchange information, interact, and work with others inside and outside the organization
Participates in local and system primary care initiatives and partners with colleagues within Primary Care and specialty service lines
In collaboration with the Medical Director and Nurse Manager, oversees the development and implementation of protocols and standards of practices
Demonstrates the ability to clearly understand and communicate change objectives and contributes to implementation strategies needed to achieve desired changes
Recognizes the need to constantly change and improve in order to be competitive in local marketplace
Facilitates continual process improvements across the assigned operations and systems
Develops and effectively communicates both orally and in writing business and operational plans
Keeps abreast of new developments in the ambulatory care setting, particularly reimbursement, care delivery, and regulatory changes
Engages team members in problem solving
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
Founded in 2002
201-500 employees
H1B Sponsorship
IMCS Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (33)
2022 (32)
2021 (47)
2020 (82)
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase