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Fifth Third Bank · 2 days ago

DeNovo Financial Center Manager - Fresno, CA

Fresno, CA

Full-time

Onsite

Mid, Senior Level

$54K/yr - $112K/yr

2+ years exp

Fifth Third Bank is committed to connecting great people to great opportunities, and they are seeking a De Novo Financial Center Manager to represent the bank in the community. This role involves building relationships, developing business strategies, and leading a team to enhance customer experience and drive business growth.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage

Responsibilities

Actively engage and create opportunities for bankers to engage within local chambers, community groups, activities, and events to represent fifth Third Bank, helping to optimize the branch network based on location share, branch-promoting, and networking with potential new customers

Develop a business plan that focuses on local centers of influence that you intend to build relationships with, detailing how you will implement the plan, and measure the strength of the partnership to drive in new customer business

Provide customer services for businesses and the community, including, completing customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Lead activities that benefit the communities we serve. Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of the current or prospective customers and recommend the appropriate solutions to meet those needs

Grow and deepen Consumer and Small Business customer relationships by providing a memorable customer experience

Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team, focusing on Next Gen experiences and De Novo Business Development Model

Deliver exceptional customer experience through show coaching and equipping the team on how to navigate the use of tech tables, tablets, relaxed seating, and free flowing-transaction booth to promote customer comfort with the financial business

Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support

Responsible for sourcing, developing, coaching, and leading a team that reinforces our Core Values and business strategies

Cultivate a One Bank culture that proactively collaborates with business partners

Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

Provides employees timely, candid, and constructive feedback; assisting in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments

Assist in the development of appropriate talent pool to ensure adequate bench strength and succession planning

Qualification

Sales ManagementFinancial AnalysisLeadershipBusiness DevelopmentCustomer ServiceCoachingTeam DevelopmentEthical ConductNetworkingConsultative SalesCommunication SkillsDecision Making

Required

Ability to professionally represent Fifth Third Bank in verbal and written communication

Capable of analyzing credit and financial information

Ability to successfully execute and coach sales activities

Exhibits business acumen with a focus or experience or demonstrated success in growing new business

Demonstrated ability in making sound decisions

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position

Preferred

College degree or two or more years of equivalent experience in a leadership role managing a team in a sales environment

Experience in financial industry and managing a P&L

Benefits

Comprehensive benefits and differentiated compensation offerings

Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being

Company

Fifth Third Bank

Glassdoor3.7

Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.

Founded in 1858

Cincinnati, Ohio, USA

10001+ employees