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MedStar Health · 14 hours ago

Case Management Assistant

Baltimore, MD

Full-time

Onsite

Entry Level

$18.70/hr - $32.72/hr

1+ years exp

MedStar Health is looking for a Case Management Assistant to join their team. The role involves implementing plans and interventions defined by Case Managers and Clinical Social Workers, supporting patient transitions out of the hospital, and providing clerical functions to facilitate discharges.

Health CareMedical

Responsibilities

Delivers patient notification letter as needed----Notice of Observation Status, MOON, Medicare Important Message, HINN and others. Obtains the appropriate signature and uploads it into the electronic record. Escalates issues to the department manager/director as needed

Assists Case Management team with post-Acute care placement (Acute Rehab, Skilled Nursing, Hospice, Dialysis, Home Health, DME, Psychiatric, Long-Term Care, and LTACH placements). Responsible for following through until discharge

Obtains authorizations for post-acute care (Acute Rehab, Skilled Nursing, Hospice, Dialysis, Home Health, DME, Psychiatric, Long-Term Care, and LTACH placements) and communicates information between the hospital, payor, and post-acute facilities

Coordinates and provides documentation for patient transport to and from hospital and appointments Responsible for dedicated ambulance transportation). Arrange transportation, provide documentation, track data, and follow up to confirm successful transport

Maintains multiple databases to track patterns and identify potential discharge barriers to facilitate a timely discharge. Prepares discharge packets to be sent with patients being discharged to skilled facilities. Promote customer satisfaction through effective communication and Language of Caring skills