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Henny Penny · 10 hours ago

Business Process Analyst

Eaton, OH

Full-time

Hybrid

Senior Level

5+ years exp

Henny Penny is a global company recognized for creating remarkable experiences through people, products, and food. The Business Process Analyst plays a critical role in driving operational excellence by capturing, analyzing, and documenting business processes across departments, collaborating closely with stakeholders to identify improvement opportunities and maintain the BPM platform.

Food and BeverageTravel

Responsibilities

Conduct structured interviews and sessions with business stakeholders to capture end-to-end process flows, procedures, and cycle times

Create detailed process maps, narratives, and documentation using BPM tools and standards

Validate process documentation with stakeholders to ensure accuracy and completeness

Maintain and build upon existing Process Classification Framework

Lead the way in identifying process owners for all core business processes

Execute on the BPM strategy and contribute to the process governance structure

Serve as the primary administrator of the organization's BPM platform (PRIME BPM)

Configure and maintain process models, user roles, permissions, and master repositories within the BPM system

Provide training and support to users on BPM tool usage and best practices

Ensure defined process mapping standards are followed by all members with ability to create/update process maps in the system through oversight and governance

Monitor system performance and coordinate with IT or vendors for upgrades and troubleshooting

Support continuous improvement and business transformation initiatives by assisting with the creation/updates to current state process documentation along with assistance in mapping desired future state

Build strong relationships with the business units and act as their BPM partner to ensure process documentation remains current

Collaborate with the Quality Assurance team to ensure seamless execution of collective strategies in support of the ISO standards and regulations

Consistently models the Company values and expected behaviors

Other duties as assigned

Qualification

Business Process AnalysisBPM Tools ExperienceProcess MappingBPMN 2.0 ProficiencyAnalytical SkillsCommunication SkillsProblem-Solving SkillsAttention to DetailOrganizational SkillsCross-Functional Collaboration

Required

Bachelor (Other) Business, Information Systems, related field, or equivalent experience Required

5+ years Business Process analysis, process mapping, or related roles

Must have the ability to facilitate process mapping sessions with the business and ask clarifying questions

Hands-on experience with BPM tools (e.g., Signavio, Visio, PRIME BPM, etc.)

Strong analytical, problem-solving, and communication skills

Proficiency in process modeling standards (e.g., BPMN 2.0)

Foundational understanding of business processes and operations

Ability to work independently and manage multiple priorities

Strong attention to detail and organizational skills

Ability to work effectively with cross-functional teams

Ability to work independently and take initiative

Benefits

As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service.

Flexibility to work from home 2 days per week

Defined career paths so you’ll always know what’s next and what steps can get where you want to go

Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses

A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays

Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners

Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment.

Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner