Don Johnson Auto Group · 1 day ago
Service Advisor / Service Writer
Cumberland,WI,US
Full-time
Onsite
New Grad, Entry LevelDon Johnson Auto Group is a fifth-generation, family-owned automotive group known for its integrity and guest experience. The Service Advisor role involves building relationships with guests, providing maintenance and repair recommendations, and owning the full guest experience from write-up to vehicle delivery.
Retail
Responsibilities
Greet guests and build trust from the first conversation
Listen, ask questions, and understand each guest’s needs
Present maintenance and repair recommendations clearly and confidently
Advise ethically through education, not pressure
Coordinate communication between technicians and guests
Own the full guest experience from write-up to vehicle delivery
Qualification
Required
Valid driver's license with an acceptable driving record
Ability to lift up to 35 lbs as needed
Comfortable standing, walking, and working on your feet throughout the day
Ability to use a computer, tablet, and phone-based systems
Reliable transportation and consistent attendance
Preferred
Automotive experience is optional and welcomed from many backgrounds
If you've succeeded in sales, hospitality, retail, or customer service, we'll train you to succeed as a Service Advisor
Benefits
Competitive pay with performance-based earnings
Direct deposit payroll and company-funded 401(k)
Health, dental, vision, and supplemental insurance options
Paid training, certifications, and ongoing mentorship
No-cost college degree opportunities for you and your family
Paid holidays, PTO, and a family-oriented schedule
Modern facilities and strong operational support
Automotive discounts and preferred pricing with Verizon and AT&T
Monthly team lunches and recognition that feels human
Company
Don Johnson Auto Group
A fifth-generation family business, the Don Johnson Auto Group is proud to offer a full lineup of great new vehicles including Chevrolet, Buick, GMC, Ford, Chrysler, Dodge, Fiat, Jeep, and RAM as well as Certified pre-owned vehicles and Berkshire pontoons.
Founded in 1915
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase