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Proconex · 5 hours ago

Field Services Engineer - Recent Graduate

Royersford, Pennsylvania, United States

Full-time

Onsite

New Grad, Entry Level

Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. The Field Services Engineer will provide technical support for control systems, including setup, installation, startup, commissioning, and post-startup assistance while gaining experience with various automation technologies.

Electronics

Growth Opportunities

No H1B

Responsibilities

Conduct periodic system reviews for Proconex service contract customers, which may be monthly, semi-annual, or annual. The scope of work is defined in the customer service agreement, and tasks will be performed according to the Preventative Maintenance SOP/checklist. A report will be delivered within five days of the review, ensuring adherence to schedule and budget requirements

Engage in small project work, typically ranging from one day to three weeks of service. The scope of work will vary, encompassing system setup/build, upfront project activities, surveys, or minor control/graphic modifications

Assist in executing version upgrades for the DeltaV system, which includes developing migration plans, migrating the DeltaV database and graphics, building out the DeltaV system, and providing onsite support. This may involve both physical and virtual machines (VRTX, VMware), with an emphasis on meeting schedule and budget requirements

Support project teams in building out computers according to design specifications, assist with customer factory acceptance testing, perform system installations, and support site acceptance testing, as well as loop checkout, commissioning, and startup. Meeting schedule and budget requirements is essential

Provide after-hours support for contract customers, including scheduled on-call 24/7 pager support. It is critical to return customer calls within 15 minutes, perform remote diagnostics over the phone for up to 30 minutes, and respond onsite within four hours if necessary

Develop and cultivate relationships with service contract customers to become a trusted advisor

Assist with sales and proposal support

Qualification

DCS/PLC systemsTroubleshootingMicrosoft Windows/ServerVirtual system architecturesIndustrial electrical practicesCommunication skillsFlexibilityAdaptability

Required

Bachelor's degree in Engineering, Computer Science, or a related technical discipline

Candidates with an Associate's Degree or graduates of relevant trade school programs will also be considered

Strong verbal and written communication skills, with the ability to interface effectively with customers, internal Proconex groups, and Proconex management

Candidates must thrive in a dynamic work environment that demands flexibility and adaptability, providing numerous opportunities for continuous learning, training, and professional growth

Candidates must be legally eligible to work in the United States without company sponsorship